Westville: Commercial Executive posted by Tower Group
Posted on 2025-08-28 00:00:00
| Employer | Tower Group |
|---|---|
| Category | Other Tourism/Hospitality |
| Location | Kwazulu-Natal / Westville |
Job Summary
We are seeking a full-time Commercial Executive to join our team. In this role, you will be responsible for uploading and managing hotel contracts, internal flight contacts, being a subject matter expert and assisting the Reservations team when they have any queries or rates calculation issues. The ideal candidate will play a key role in maximising revenue generation by providing up to date information on stop sales and special offers.
Key Responsibilities:
- Conduct market research and competitor analysis to identify trends, opportunities, and potential threats.
- Provide insights to inform business strategies
- Track and analyse sales performance, customer feedback, and market trends to inform future strategies
- Data Loading – Accurately load and amend supplier contracts onto the company database in line with specific deadlines.
- Checking – Check loading input by other team members onto the database, against the original supplier contracts and correct any errors found
- Process and validation on Accounts Invoices
- Hotel Contract checking
- Updating system for stop sales/inventory changes
- Identify missing or incomplete contracts or information and requests from the relevant Product Manager
- Notify the Product Manager where missing or incomplete information is likely to impact given deadlines
- Support and assist in invoice discrepancies based on offer loaded
- Creating of Hotel Codes (Meal plans, Room types, etc)
- Flight Errata, Hotel Errata, Country Errata – as and when needed
- Assisting Reservations with calculations and queries as required
- Coordination of supplier training for all destinations
Experience / Qualifications:
- Previous experience within the travel industry as a Commercial Executive
- Be able to demonstrate a high level of accuracy and attention to detail have proven data entry skills
- Have the ability to interpret supplier contracts
- Have strong communication skills
- Be able to work as part of a team
- Strong numeracy knowledge
- A genuine passion for African safari holidays, with demonstrable knowledge of the destinations we offer.
- Excellent phone etiquette and communication skills.
- Strong organizational and time management skills.
- High attention to detail and excellent problem-solving abilities.
- Proficiency in reservation systems and MS Office.
- Proven track record of delivering high-quality results in a timely manner.
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