We are seeking a full-time Commercial Executive to join our team. In this role, you will be responsible for uploading and managing hotel contracts, internal flight contacts, being a subject matter expert and assisting the Reservations team when they have any queries or rates calculation issues. The ideal candidate will play a key role in maximising revenue generation by providing up to date information on stop sales and special offers.

Key Responsibilities:

• Conduct market research and competitor analysis to identify trends, opportunities, and potential threats.
• Provide insights to inform business strategies
• Track and analyse sales performance, customer feedback, and market trends to inform future strategies
• Data Loading – Accurately load and amend supplier contracts onto the company database in line with specific deadlines.
• Checking – Check loading input by other team members onto the database, against the original supplier contracts and correct any errors found
• Process and validation on Accounts Invoices
• Hotel Contract checking
• Updating system for stop sales/inventory changes
• Identify missing or incomplete contracts or information and requests from the relevant Product Manager
• Notify the Product Manager where missing or incomplete information is likely to impact given deadlines
• Support and assist in invoice discrepancies based on offer loaded
• Creating of Hotel Codes (Meal plans, Room types, etc)
• Flight Errata, Hotel Errata, Country Errata – as and when needed
• Assisting Reservations with calculations and queries as required
• Coordination of supplier training for all destinations

Experience / Qualifications:

• Previous experience within the travel industry as a Commercial Executive
• Be able to demonstrate a high level of accuracy and attention to detail have proven data entry skills
• Have the ability to interpret supplier contracts
• Have strong communication skills
• Be able to work as part of a team
• Strong numeracy knowledge
• A genuine passion for African safari holidays, with demonstrable knowledge of the destinations we offer.

• Excellent phone etiquette and communication skills.
• Strong organizational and time management skills.
• High attention to detail and excellent problem-solving abilities.
• Proficiency in reservation systems and MS Office.
• Proven track record of delivering high-quality results in a timely manner.

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