The Assistant Restaurant Manager plays a vital role in ensuring the seamless operation of a Michelin-starred establishment. This individual is responsible for upholding the highest levels of guest satisfaction, maintaining service excellence, and supporting the Restaurant Manager in daily operations. With a strong focus on leadership, organization, and attention to detail, the Assistant Manager helps sustain the restaurant’s prestigious Michelin-star status. Key

Responsibilities:

1. Guest Experience & Service Excellence Ensures an exceptional dining experience by maintaining Michelin-star service standards. Greets and interacts with guests to provide a personalized and memorable experience. Addresses and resolves guest concerns promptly and professionally. Trains staff on hospitality and service etiquette to enhance the guest experience. 2. Team Leadership & Staff Management Assists in recruiting, onboarding, and training front-of-house (FOH) staff. Supervises and mentors servers, hosts, and support staff, ensuring high performance. Conducts daily pre-shift meetings to brief staff on menu changes, reservations, and special events. Monitors staff performance and provides constructive feedback and training as needed. 3. Operational Efficiency & Restaurant Management Supports the Restaurant Manager in overseeing daily operations and ensuring service efficiency. Maintains compliance with health, safety, and hygiene regulations. Monitors inventory levels and coordinates with suppliers for timely restocking of essentials. Assists in developing and implementing operational improvements for efficiency and cost control. 4. Financial Performance & Cost Control Assists in monitoring sales, expenses, and budgets to maximize profitability. Supports staff scheduling to ensure optimal labor costs without compromising service quality. Monitors waste and implements cost-effective measures without compromising quality. 5. Michelin-Star Compliance & Standards Ensures that the restaurant consistently meets Michelin-star guidelines in food quality, service, and ambiance. Works closely with the chef and culinary team to maintain synergy between the kitchen and front-of-house operations. Regularly reviews guest feedback and implements necessary improvements. 6. Event Coordination & Special Services Assists in planning and executing private dining events and special occasions. Collaborates with the sommelier and bar team to enhance the beverage program. Maintains VIP guest profiles and provides personalized recommendations. Qualifications & Experience: Education: Degree/Diploma in Hospitality Management or a related field (preferred). Experience: 3 years in fine dining, luxury hospitality, or Michelin-starred restaurant management.

Restuarant Assistant Manager position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2025-02-04 in the Catering Hospitality category