Assistant Operations Manager
Posted on 2025-04-03
Salary | – |
---|---|
Category | Catering Hospitality |
Location | Gauteng / Johannesburg |
Job Summary
Responsibilities:
Support the CEO: Hotels Division in the oversight of hotel operations, including guest services, housekeeping, food & beverage, and maintenance. Monitor and analyze operational performance metrics to identify areas for improvement. Ensure compliance with company policies, industry standards, and government regulations. Collaborate with Hotel General Managers to maintain consistent service excellence across all properties. Assist in the development and implementation of operational strategies to maximize profitability and enhance the guest experience. Lead and inspire teams to achieve operational goals and uphold the company’s values and standards. Manage budgets, monitor expenses, and ensure cost control without compromising quality. Oversee staff training and development programs to ensure skill enhancement and alignment with company objectives. Conduct regular site visits to all hotels to ensure consistency and quality. Act as a key point of contact for resolving operational challenges and emergencies. Assist in the recruitment, training, and development of hotel staff Qualifications: Grade 12 or equivalent qualification A tertiary qualification in Hospitality Management, Business Administration, or related field is essential Driver`s license and own reliable motor-vehicle required Proven experience in a similar role within a hotel environment (minimum 5 years) Strong understanding of hotel operations and industry best practices Exceptional leadership, communication and interpersonal skills Proficiency in Microsoft Office and hotel management software Strong organizational and time management skills Knowledge of budgeting and financial analysis Ability to work well under pressure and handle multiple tasks simultaneously Flexible schedule, including weekends and holidays (5.5 day working week) Ability to multitask and thrive in a fast-paced, dynamic environment. Willingness to travel frequently and be away from home for an extended period of time. A passion for delivering exceptional guest experiences. If you have a passion for hospitality and a desire to excel in a dynamic and fast-paced environment, we encourage you to apply for the Assistant Operations Manager position. Join us in providing outstanding service and creating memorable experiences for our guests.
Assistant Operations Manager position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2025-04-03 in the Catering Hospitality category
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