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Durban: Support Engineer/Network Administrator posted by Sharon Nurock Recruitment cc

Support Engineer/Network Administrator

Posted on 2025-04-11

Job Summary

  • Setting up and administering Windows PCs and Android hand-held devices for the line-of-business system.
  • Managing and maintaining the facility’s network infrastructure IT infrastructure.
  • Ensuring the smooth operation of the systems.
  • Providing first-line support to end-users.

Minimum Job

Requirements:

  • Matric is essential.
  • Minimum 2 or more years’ experience in a similar role.
  • Proven experience as an IT Systems Administrator.
  • Familiarity with antivirus products and Windows updates.

Key

Responsibilities:

  • Manage antivirus products and ensure systems are protected against malware and other security threats.
  • Ensure end-user devices are properly up-to-date. 
  • Configure and maintain Windows desktops and laptops; wireless Android devices, and printers.
  • Support and administer Microsoft Office Suite applications.
  • Provide user support and troubleshooting for desktops, laptops, and other end-user devices.
  • Understand enough of the business systems to provide first-line support and address issues.
  • Assist end-users in logging helpdesk tasks to notify and track problems.
  • Report problems to Head-Office IT in Cape Town, and to vendors where necessary.  
  • Build troubleshooting guides for common and recurring problems. 
  • Proactively implement improvement solutions to the IT infrastructure.
  • Compile IT equipment asset register.
  • Procure software and hardware to enhance business operations.

Competencies:

  • Excellent communication and interpersonal skills.
  • Good technical expertise and problem-solving skills, the ability to work independently, and excellent communication skills.
  • Ability to work independently, prioritise tasks, and self-start.
  • Problem-solving skills and attention to detail.
  • Familiarity with antivirus products and windows updates.
View Job  Durban: Assistant Technician - Kzn

Support Engineer/Network Administrator position available in Kwazulu-Natal, Durban. This job position was posted by Sharon Nurock Recruitment cc. The job has been posted as a char8000 ad on 2025-04-11 at 01:00:40 in the Trade Artisans Technical category

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