The Cruise Division of our client handles bookings that originate from direct relationships with various cruise agents worldwide. For the cruise business, the division manages the entire booking process from sending out proposals to making the reservations to looking after the clients when in the country to customer service after travel.

Duties:

Build close relationships with all Agents and the Cruise Sales Team. Include a minimum of 20% new touring options per proposal and ensure that the proposal is prepared as per agreed processes and communication around the proposal is clear, engaging, and sales-oriented. Ensuring high attention to detail is always maintained Strive towards successfully converting RFPs Prepare and design creative itineraries and proposals. Prepare excel costings. Focus on delivery excellence in customer service to agents and guests (speed to replies/accuracy/creativity/file handling). Strive towards exceeding and maximizing revenue. Applying processes: rate negotiations, negotiate terms and conditions, and book accommodation and services as required Create and update tracking documents Ensuring proficiency in that all files are quoted and operated at an acceptable margin and profit level according to the company margin strategy. Ensure VIPs receive appropriate attention. Assist with all other reasonable requests where required. Ability to work unsupervised and under pressure.

Requirements:

Tourism Qualification Tour consultant experience at a senior level in an inbound tour-operating environment for a minimum of 5 years. Excel experience is an advantage Creative itinerary design, quoting, and sales. Excellent relationship-building skills. Team- work and be able to work autonomously when required. Good product knowledge of Southern Africa. Good office/administration skills Understanding of on-the-ground operations and excellent quality control. Good English communication, verbal and written. Benefits: Medical Aid Group life Cover Prov fund and 13th Cheque

Planning Travel Consultant Inbound position available in ZA, South Africa. This job position was posted by . The job has been posted on 2025-04-17 in the Customer Service Support category

Click Go Apply to apply online!

---

You might also like these jobs in the same area.

More related positions

---