Menu Close

Stellenbosch: Business Process Engineer (Operations & Compliance)

Stellenbosch: Business Process Engineer (Operations & Compliance)

Posted on 2025-04-17 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Cape Winelands  / Stellenbosch

Job Summary

About the job Company Overview Paytec provides integrated vertical financial infrastructure to enable deep financial inclusion where it is needed most. Roll Overview: The Head of Product Operations is responsible for the daily running, stability, and profitability of our product suite, serving the informal market across multiple geographies. In this role, you will oversee product performance, manage operational risk and liquidity, and ensure that cross-functional teams deliver exceptional customer experiences. Collaborating with finance, compliance, operations, and technical departments, you will set and monitor performance standards, drive continuous improvement, and lead an international product operations team to meet revenue and efficiency goals. Key Responsibilities Operational Leadership Oversee daily product operations across multiple geographies, consistently meeting performance targets and internal SLAs. Maintain high levels of product uptime and swiftly resolve downtime issues, collaborating with engineering and support teams to minimize impact. Financial Management Manage product P&L, focusing on revenue growth, profit margins, and minimising risk-related losses. Supervise liquidity management strategies, ensuring product pricing and financial controls align with company goals and regulatory requirements. Process Design & Quality Assurance Develop and implement robust QA processes to ensure product reliability and compliance. Drive continuous improvement in operational procedures, standardising processes where possible and tailoring solutions for local market nuances. Cross-Functional Collaboration Work closely with Finance, Compliance, Customer Support, Sales, Marketing, and Production Support to integrate operational requirements into product strategies. Partner with technical teams to monitor system health and lead initiatives that improve platform performance. Team Building & Field Operations Build and lead a growing team of product operations professionals, including operations managers in different countries. Ensure cohesive communication and operational alignment among international teams, driving shared objectives and streamlined workflows. Performance Measurement Define, track, and report on key operational metrics (e.g., uptime, customer satisfaction, risk losses, and downtime resolution times). Use data-driven insights to propose and implement product delivery and user experience improvements. Qualifications Education & Experience: Bachelors degree (Masters preferred) in Business, Operations Management, Engineering, or related field. 8 years in product operations, preferably in fintech or financial services. Technical & Analytical Skills: Proven ability to manage complex financial and operational metrics, use data analytics for decision-making, and oversee technology-driven products. Leadership & Team Building: Demonstrated success in building and managing cross-functional teams across multiple geographies. Strategic Mindset: Experience in fast-paced environments with a strong bias toward execution, balancing short-term demands with long-term product strategy. Communication & Collaboration: Excellent stakeholder management skills with the ability to influence and negotiate at all levels, including executives and cross-departmental teams. Key Performance Indicators Revenue & Profit Margin: Demonstrate year-over-year growth aligned with company targets. Risk Losses: Maintain effective controls to minimise operational and financial risks. Customer Satisfaction: Ensure high customer satisfaction scores, measured through feedback and product usage. Uptime & Downtime Resolution: Achieve benchmark uptime levels and reduce incident resolution times.

View Job  Stellenbosch: Waiter - Hotel posted by Wild Dreams Hospitality

Click Go Apply to apply online!

Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in


More jobs in Stellenbosch




More jobs in Cape Winelands




Browse IT / Computing / Software Jobs




Browse Unspecified Jobs



Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions

Stellenbosch: Qualified Panel Beater – Starting ASAP posted by Procleanpanelbeaters

Qualified Panel Beater needed ASAP. Minimum 5 Years experience.


View Job
Qualified Panel Beater – Starting ASAP

Stellenbosch: Shift Supervisor

Minimum Requirements MatricGrade 12 Diploma in Production Technology 3 5 Years Supervisory experience Product and production process knowledge Machine...


View Job
Shift Supervisor

Stellenbosch: Finance and HR Support Officer

This role combines financial administrative duties with human resources functions, including payroll processing and employee records management...


View Job
Finance and HR Support Officer

Stellenbosch: Junior Sales Consultants – UK Market

What Were Looking For Passion for wellness, fitness, or sports Up to 3 years experience in Sales or customer-facing roles Hospitality bartenders, hosts,...


View Job
Junior Sales Consultants – UK Market

Stellenbosch: Junior Buyer

What Youâll Be Cooking Up Sourcing top-tier ingredients goods because only the best will do Managing supplier relationships like a pro Keeping inventory in...

View Job  Gauteng: Personal Lines Underwriter - Bedfordview posted by Manpower Group

View Job
Junior Buyer

Stellenbosch: Stock Controller

Job Requirements 3-5 years experience in purchasingstock control Sound SYSPRO knowledge would be advantageous Intermediate MS EXCEL knowledge Sound...


View Job
Stock Controller

Stellenbosch: Creditor Controller

Minimum Requirements Grade 12 Relevant DiplomaDegree Commercial experience ERP experience Forex transacting IFRSIFRS for SMEs Driver license Duties and...


View Job
Creditor Controller

South Africa: SENIOR DESIGNER (RF & MICROWAVE) STELLENBOSCH R1.8 PER ANNUM

A leader in advanced radar solutions is seeking a Senior Designer to join their innovative team. You will be joining a team that develops innovative ground...


View Job
SENIOR DESIGNER (RF & MICROWAVE) STELLENBOSCH R1.8 PER ANNUM

Stellenbosch: Payment Network Relationship Manager (CH1120)

Our client, a leading payment aggregator and provider of secure payment solutions, is looking for a Payment Network Relationship Manager to join their...


View Job
Payment Network Relationship Manager (CH1120)

Stellenbosch: Label Operator – Wine Industry

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE Permanent SECTOR Bottling BASIC SALARY Market related START DATE ...


View Job
Label Operator – Wine Industry

Stellenbosch: Chef De Partie

This role demands a passion for fine dining, a keen eye for detail, and a deep understanding of flavor combinations and global food trends. It requires...


View Job
Chef De Partie

Stellenbosch: Senior Business Analyst

Minimum requirements for the role Must have a relevant degree in IT, Business, Mathematics, BSc, or a related field advanced degree is preferred Must have...


View Job
Senior Business Analyst

Stellenbosch: Sales Manager

Position Overview We are seeking a dynamic and hands-on Sales Manager to lead our clients sales team in Stelenbosch. The successful candidate will be...


View Job
Sales Manager

Stellenbosch: Sales Administrator

Key Duties Handle all inbound sales queries and orders. Assist customers face-to-face, over the phone, and via email. Verify orders, including customer...

View Job  Kempton Park: Junior Software Developer

View Job
Sales Administrator

Stellenbosch: Senior Accounts Manager

Senior Account Manager Location Stellenbosch A highly reputable international trust administration firm is looking for an experienced and driven Senior...


View Job
Senior Accounts Manager

Stellenbosch: Creditors Manager

Responsibilities Lead, train, and manage the creditors team. Oversee invoice processing and vendor payments. Maintain supplier records and financial...


View Job
Creditors Manager

Stellenbosch: Product Owner

A Leader in the payment industry is seeking a dynamic and experienced Product Owner to join an awesome growing team. The ideal candidate will be responsible...


View Job
Product Owner

Stellenbosch: Barman – Hoseki Restaurant

We are looking for an enthusiastic Barman at our Japanese Restaurant, Hoseki, at Delaire Graff Lodges Spa, to provide an excellent guest drinking...


View Job
Barman – Hoseki Restaurant

Stellenbosch: Accountant (CH1098b)

Our client, an innovative property development company based just outside Stellenbosch near the the Northern Suburbs of Cape Town, is seeking a mature...


View Job
Accountant (CH1098b)

Stellenbosch: Administrative & Logistics Coordinator

Join our client, a leading agricultural trading company in Southern Africa, with a rich history dating back to 1994. Our clients commitment to excellence,...


View Job
Administrative & Logistics Coordinator

Stellenbosch: Senior Museum Educator

Purpose To develop, plan, coordinate and manage educational programmes and events in collaboration with the curatorial staff and with the assistance of the...


View Job
Senior Museum Educator

Stellenbosch: Machine Learning AI Specialist

What Youll Do Develop and implement cutting-edge BI models to enhance decision-making. Use Python, ML, and AI to analyze large datasets and optimize...


View Job
Machine Learning AI Specialist

Stellenbosch: Software Engineering Manager (Code Tribe Captain)

This is a rare calling to step into a pivotal rolebalancing strategic thinking with hands-on guidance. Youll shape systems, uplift the team, and bring...


View Job
Software Engineering Manager (Code Tribe Captain)

Stellenbosch: Financial Manager (CFO)

Key Responsibilities 1. Strategic Financial Planning - Develop and implement long-term financial plans in alignment with the schools strategic goals. -...


View Job
Financial Manager (CFO)

Stellenbosch: System Integration Engineer

Are you a problem-solver with a passion for connecting complex systems and making things just work ? Join an innovative and growing team as a System...


View Job
System Integration Engineer

Share this to someone who needs a job:
Posted in Jobs in Cape Winelands, Jobs in South Africa, Jobs in Stellenbosch
Tagged

More Jobs in Your Area