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Kimberley: Junior Support Engineer (Northern Cape) posted by Datafin

Kimberley: Junior Support Engineer (Northern Cape) posted by Datafin

Posted on 2025-04-30 00:00:00

Employer Datafin
Category Other IT/Computer
Location Northern Cape  / Kimberley

Job Summary

Junior Support Engineer (Northern Cape)IT – Support
Kimberley – Northern Cape – South Africa

ENVIRONMENT:
ASSIST with 1st Line Support of end user computing while carrying out preventative maintenance as the next Junior Support Engineer sought by a dynamic Internet Service & Network Specialist. Applicants must be willing to live and work in a remote part of the Northern Cape. You must have Matric/Grade 12 (Non-negotiable), a suitable IT-related tertiary qualification with 2+ years work experience providing end user computing support. You must be medically fit and have a valid drivers license and own reliable vehicle.
DUTIES:
  • Assist with 1st Line Support of end user computing.
  • Provide 1st Line datacentre software support.
  • Preventative maintenance (Patch Management).
  • Remediate issues identified by audit and monthly reporting.
  • Change Management.
  • Morning Checks: Perform all checks, log service requests, compile reports and submit reports to management.
  • Compile operability reports.
  • Review automated reports and log service requests for remedial work.
  • Implement projects in line with planning and architecture.
  • Document implementations and provide SOPs.
Technologies include (but not limited to)
Cloud Services: Azure, AWS, Google Cloud
Virtualisation: VMware vSphere, MS Hyper-V, Nutanix AHV, Citrix Xen
Session Virtualisation: MS Remote Desktop Services, Citrix VDA
Application Delivery Controllers: F5, Citrix, FortiADC
Operating Systems: All Microsoft & Linux
MS infrastructure: Active Directory, Exchange, SQL, SCCM
Backups: Veeam, Backup Exec
Monitoring: N-Central, SCOM, PRTG, WhatsApp, SolarWinds, Nagios, Quest
Antivirus: McAfee, ESET, Symantec, Kaspersky, MS Endpoint protection
REQUIREMENTS:
Qualifications –
  • Matric Grade 12 (Must-have).
  • Tertiary IT qualification.
  • One of: MCP, VCP, CCP, A+.
Experience/Skills
  • At least 2 + years experience providing end user computing support.
  • Must have a valid drivers license and own reliable vehicle.
  • Medically fit due to the environment.
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