Gauteng: Business Representative posted by Staff Solutions
Posted on 2025-05-12 00:00:00
| Employer | Staff Solutions |
|---|---|
| Category | Other Manufacturing |
| Location | Gauteng / Gauteng |
Job Summary
Sales and Business Administration
- Engage with potential customers to open new accounts based on future growth potential.
- Track monthly sales per customer and analyze performance against targets, implementing strategies to drive improvements.
- Extract sales data from the SAP system and create action plans when needed to stay on target.
- Provide monthly updates to management on all customer-related activities.
- Collaborate with marketing to propose new ideas and assist clients in aligning their strategies with the company’s vision.
- Work with warehouse and logistics teams to ensure efficient route planning.
- Organize trade evenings and promotional events to foster customer relationships and increase product awareness.
- Lead and monitor promotional campaigns to grow and strengthen the customer base.
- Assist with the credit application process and collaborate on timely collection of outstanding payments.
- Partner with the debtors’ team to ensure that all accounts are settled within 45 days.
- Proactively manage relationships with high-risk customers to mitigate potential issues.
- Ensure the proper maintenance of company vehicles and equipment according to company policy.
- Participate in monthly meetings to review new business opportunities and customer progress.
Stock Control
- Liaise with the warehouse to ensure optimal stock availability and resolve any stock-related queries.
- Support the consignment stock process when required.
- Monitor customer buying patterns to help forecast stock requirements and assist in inventory planning.
- Ensure stock rotations are properly managed and replenished as needed.
Compliance
- Operate within company procedures and controls to maintain operational integrity.
- Report potential risks and concerns to management for proactive resolution.
- Promote compliance with all regulations to avoid unnecessary expenditure and waste.
Customer Service
- Build and maintain strong relationships with both employees and customers, ensuring the highest level of service.
- Identify and resolve customer issues while adhering to the company’s core values.
- Regularly engage with key stakeholders to follow up on customer queries and ensure their satisfaction.
- Provide customers with training on products, pricing, and any updates to product offerings.
- Ensure customer information is kept up to date and assist with maintaining customer records.
Cost Control
- Support the effective use of financial and operational resources to drive efficiency.
- Ensure that correct pricing structures are in place and reviewed regularly.
- Monitor daily gross profit and implement action plans when necessary.
- Help reduce operational costs by optimizing company assets and minimizing unnecessary expenses.
- Track expenditure and report any deviations from the budget to management.
Qualifications
- Minimum: A Diploma or Certificate (NQF Level 5)
- Advantageous: Additional certifications in related fields
Experience
- Minimum: Up to 3 years of experience in a similar Business Representative or relevant role within the manufacturing environment.
- Advantageous: Experience working with SAP or other ERP systems
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