Pietermaritzburg: IT – ERP Systems Risk and Support posted by Kerry Kopp Consulting
Posted on 2025-05-19 00:00:00
Employer | Kerry Kopp Consulting |
---|---|
Category | Automotive Technician |
Location | Kwazulu-Natal / Pietermaritzburg |
Job Summary
- Provide frontline ERP support via helpdesk, phone, and remote tools (TeamViewer/Skype).
- Resolve user queries, escalate issues to KOTRAK, and follow up until closure.
- Perform daily system checks, correct documents, and ensure accurate processing.
- Maintain ERP structure, user accounts, permissions, and company configuration.
- Administer product/item codes and manage recipe updates.
- Monitor SSRS reports and drive resolution of system discrepancies.
- Support risk control by identifying and correcting process gaps.
- Training of company employees on the effective use and management of the ERP systems
Qualifications & Experience:
- Matric (Grade 12 Certificate)
- Possession of a valid driver’s license
3 Year’s Working knowledge of enterprise resource planning (ERP) systems. - Advanced Computer literacy an essential requirement
- Proven previous administration experience essential, with a working knowledge of accounting.
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