Menu Close

Cape Town City Centre: IT BI Analyst

Cape Town City Centre: IT BI Analyst

Posted on 2025-05-17 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Cape Town Region  / Cape Town City Centre

Job Summary

Functions will include but are not limited to the following: Deal with support tickets in the support system, handling requests for assistance and liaise with users to find the best solution for their query. Support tickets will include but not limited to the following systems: o Syspro o Translution o Microsoft365 o Qliksense Troubleshoot software and identify root causes of software/system issues/failures. Analyze system related issues and propose solutions. Document procedures and remedies for the purpose of process improvement Document software support activities thoroughly, accurately, and in a timely manner. Project manage new software installations or projects. Collaborate with cross functional teams to continuously improve reporting so that it is relevant and useful. Continuously work on the data sets and master data to ensure that it is aligned and relevant. Collaboration is required between business and IT departments to understand system data, its use, and provide reports/dashboards for users to make informed decisions and to support users in the use of the various tools provided. Main Accountabilities: Provide first line assistance and advice on operational software such as Syspro, Translution, and all operational supported software. Maintain and ensure master data is up to date and relevant Maintain reporting using all available reporting methods (Power BI, Qlikview/sense, Excel refreshable). Continuously seek process improvement by considering office automation Ensure compliance with respect to cyber security, regulations, and company policy Assist with training and development of users Position Profile Other duties may be assigned or required in connection with the general operation of the organization. Key Performance Areas User support Assist users with day to day issues around all operational software. Assist users with issues regarding reporting platforms Assist users by providing access to data using standard reporting tools. Deal with all ERP and related support tickets that are raised Reporting Maintain reporting platforms (Power BI / Qlik / Excel refreshables) Engage with users and produce reporting dashboards per requirement. Be involved with the weekly reporting processes. Understand and assist with all other reporting platforms used. System investigation and implementation Gain a good knowledge of all ancillary software utilised by the business and leverage these for reporting and information gathering purposes. Investigate user needs and suggest new or existing applications that may ease or automate functions. Work on a project management basis to implement and deploy ancillary solutions. Produce documentation and version controls for reports to ensure continuity. Remain within budgetary guidelines. Assist in budgetary processes. Maintain a clean and relevant library of usable reports and the related documentation. Promote and practice the standards and values of the organisation. Qualifications Skill and Educational Requirements Have a IT or Business related degree or qualification Experience in reporting and building reports for clients. Knowledge of Syspro and the system architecture is an advantage. Knowledge of Power BI, Qliksense, and Excel or similar BI tools in creating reports and visualization. The ability to collaborate with end users to define metrics and business requirements. Intermediate SQL skills and knowledge. Effective verbal and written communication skills and ability to present information clearly and professionally. Position Profile Proficient with Windows-style applications and various software packages specific to role Strong interpersonal skills and ability to promote positive work relationships Good organization, prioritization, and time management skills Ability to effectively manage multiple demands in a rapidly changing, team-based environment

View Job  South Africa: VP of Development - Remote

Click Go Apply to apply online!

Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town City Centre, Cape Town Region


More jobs in Cape Town City Centre




More jobs in Cape Town Region




Browse IT / Computing / Software Jobs




Browse Unspecified Jobs



Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions

Cape Town: National Key Accounts Sales Manager posted by The Individual Touch CC

Generate new additional businessGrow the national customer baseManaging analyzing the national customer baseAnalyzing price decreases suspended business...


View Job
National Key Accounts Sales Manager

Cape Town: Junior Accountant posted by Africa Thinking Management Solutions

Job Advertisement Junior AccountantLocation Cape Town -Observatory Company Africa Thinking Management SolutionsAfrica Thinking Management Solutions is...


View Job
Junior Accountant

Cape Town: Intermediate Financial Administrator posted by Construct Executive Search

Applicants must have the following requirementsMust have a Diploma in Accounting or Bookkeeping.Must have 3-5 years of experience as a Financial...


View Job
Intermediate Financial Administrator

Eastern Cape: Town Planner (JB5167) posted by Kontak Recruitment

Town Planner JB5167 Chintsa, Eastern CapeCompensation Range R40 45 000 CTC per month Negotiable Category EngineeringLead zoning, rezoning, and land use...

View Job  Johannesburg: Blue Prism RPA Developer – West Rand – R700k PA

View Job
Town Planner (JB5167)

Cape Town: Roof sheeter – Urgently Needed posted by Batt Master Roofing and Guttering

Roof sheeter needed Must be able to remove and install roof sheets etc and waterproofing for maintenance company Work in fascias as wellWork experience a...


View Job
Roof sheeter – Urgently Needed

Cape Town: Litigation Secretary posted by Marais Muller Hendricks Attorneys

Marais Muller Hendricks Inc., a leading law firm in Cape Town, is seeking to appoint an experienced and highly organised Litigation Secretary to join our...


View Job
Litigation Secretary

Cape Town: Bookkeeper – Restaurant Industry (Salt River) posted by The Vocation Station

About the RoleWere looking for a detail-oriented Bookkeeper to join our clients team and support the financial operations of four businesses under one roof....


View Job
Bookkeeper – Restaurant Industry (Salt River)

Cape Town: Litigation Secretary posted by Cora O’Neil Recruitment Agency

Cape Town City Centre LITIGATION SECRETARY Minimum Requirements-Well presentable and professional preferably female-Excellent verbal communication skills-2...


View Job
Litigation Secretary

Cape Town: Electrical Engineer – Building Services posted by Business Recruitment Services

This role requires collaboration with multidisciplinary teams and clients to deliver fit-for-purpose solutions that surpass industry best practices and...


View Job
Electrical Engineer – Building Services

Cape Town: Intermediate SHERQ Officer posted by Construct Executive Search

Applicants must have the following requirementsMust have a Bachelors Degree or National Diploma in Safety Management or Occupational Health and Safety. Must...


View Job
Intermediate SHERQ Officer

Cape Town: Financial Accountant posted by Executive Placings

Travel Management Company is looking for an Accountant to be based in Cape Town. This is a hybrid role.The main purpose of this role is to ensure accuracy...


View Job
Financial Accountant

Cape Town: Regional Manager in Built-in Furniture Manufacturing Industry posted by Home Concept

Home Concept is looking for an experienced Regional Manager to join our team. In this role, youll lead sales, manage operations, and support teams to ensure...


View Job
Regional Manager in Built-in Furniture Manufacturing Industry

Cape Town: New Business Consultant posted by Intercon Recruitment

Company based in Cape Town is looking for a Senior New Business Consultant Sales Increase and drive new business with a focus on quality and...


View Job
New Business Consultant

Cape Town: Car Rental Agent – Urgent posted by Vogue Personnel

Join Our Team as a Car Rental Agent! Were looking for a dedicated and organized Car Rental Agent to join our dynamic team and play a key role in ensuring...


View Job
Car Rental Agent – Urgent

Cape Town: New Vehicle Sales Executive posted by Intercon Recruitment

Dealership in Cape Town is looking for an experienced New Vehicle Sales Executive with previous Motor Dealership New Vehicle Sales Experience. Salary Basic...

View Job  Cape Town City Centre: Service Desk: Support/Infrastructure Engineer

View Job
New Vehicle Sales Executive

Cape Town: Tour Operator – Urgent posted by Vogue Personnel

Exciting Career Opportunity in Southern Africa Travel!Are you passionate about travel and adventure? Do you have the skills and drive to make unforgettable...


View Job
Tour Operator – Urgent

Cape Town: Senior Construction Contracts Manager posted by Construct Executive Search

Applicants must have the following requirementsMust have a Bachelors Degree or Diploma in Building or Civil Engineering.Must be registered with SACPCMP as a...


View Job
Senior Construction Contracts Manager

Cape Town: Business Development Manager – Urgently Needed posted by One Source ICT

One Source ICT is an innovative technology company specializing in Information and Communication Technology ICT solutions. With a focus on excellence and...


View Job
Business Development Manager – Urgently Needed

Cape Town: Sales Representative | New Business Consultant posted by Intercon Recruitment

Company based in Cape Town is looking for a Sales Representative New Business Consultant to Increase Sales and drive new business with a focus on quality...


View Job
Sales Representative | New Business Consultant

Cape Town: SALES MANAGER posted by The Recruitment Guy

Title SALES MANAGERArea Cape Town PE HubsIndustry Rental Hire Working of height machinery and equipment Trade Desk Ref No. TRG 2303Salary TCT R71...


View Job
SALES MANAGER

Cape Town: IT Manager – Urgently needed posted by Edelson & Associates

IT Manager Cape Town R45000 NEG Working Knowledge of Microsoft Admin Centres and Licensing. Knowledge of SQL database Management. Also on site...


View Job
IT Manager – Urgently needed

Cape Town: SITE AGENT posted by Furipoint pty,ltd

Furipoint is excited to announce that we are currently expanding our team and are looking for highly motivated and skilled professionals to fill the Site...


View Job
SITE AGENT

Cape Town: QUANTITY SURVEYORS posted by Furipoint pty,ltd

Furipoint is excited to announce that we are currently expanding our team and are looking for highly motivated and skilled professionals to fill the...


View Job
QUANTITY SURVEYORS

Cape Town: Quality control inspector – PLEASE READ BEFORE APPLYING posted by Prokon

Position Quality Control Inspector Fresh Fruits Vegetables? Location Epping Private Market, Cape Town You need to reside in the Western Cape? Starting Date...


View Job
Quality control inspector – PLEASE READ BEFORE APPLYING

Cape Town City Centre: Accounts Payable Specialist

Key Responsibilities Process and verify invoices, expense reports, and payment requests Reconcile vendor statements and resolve discrepancies Maintain...


View Job
Accounts Payable Specialist

Share this to someone who needs a job:
Posted in IT / Computing / Software, Jobs in Cape Town City Centre, Jobs in Cape Town Region
Tagged , ,

More Jobs in Your Area