Cape Town: Africa Safari Expert posted by Datafin
Posted on 2025-05-21 00:00:00
| Employer | Datafin |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
Cape Town – Western Cape – South Africa
- Manage the entire client interaction from enquiry to post-travel.
- Share your first-hand knowledge of African destinations with potential clients.
- Prepare exceptional quotations and itineraries matching clients expectations and budget.
- Manage the entire booking process with a high level of attention to detail.
- Invoice and collect client payments.
- Ensure all travel documents are accurate and of the highest standard.
- Provide top-level customer support at all stages – before, during and after travel.
- Meet all monthly sales targets.
- Go the extra mile to ensure exceptional customer service and a wow factor to all clients.
- Manage all internal systems and procedures efficiently and effectively.
- Tertiary qualification in Travel and Tourism.
- 5+ Years experience in the Tourism industry specifically selling African safaris.
- 5+ Years experience in a sales environment dealing with direct consumers.
- Knowledge of various software systems – Tourplan, CRM, Google workspace.
- Strong knowledge of African destinations, logistics and properties.
- Driven sales and customer service skills.
- Excellent written and verbal communication skills.
- Superior interpersonal and organisation skills.
- Ability to meet deadlines, accept challenges and work under pressure.
- Capable of self-management and self-actualization.
- Highly flexible with ability to work in a fast-paced and dynamic environment.
- Diligent, high degree of perseverance and attention to detail.
- Strong problem-solving skills.
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