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Durban: Area Manager

Durban: Area Manager

Posted on 2025-06-02 00:00:00

Employer Unspecified
Category Construction / trades
Location eThekwini  / Durban

Job Summary

Security advice to clients; Threat and Risk assessments; Client liaison and professional client relationship; Manpower management, equipment management and rostering; Completion of daily, weekly and monthly reports; Effectively dealing with and managing client complaints; Ensure contractual requirements are met at all times; Ensure compliance to the Companys disciplinary code; Maintenance of the ISO 9001 quality system; Initiating and chairing disciplinary hearings; Health and Safety Management; Ensuring Security Officers problems that are reported are solved; Ensure that all company SOPs are followed; Ensure training takes place as and when required; After hour visits and assisting with shift changes as a standby manager; Must be able to attend meetings and take calls to assist with matters of urgency even on rest days; Demonstrate extensive knowledge of good security practice, covering the physical and logical aspects of information products, systems, integrity and confidentiality; Preferred qualifications/attributes/skills: PSIRA certification Grade A; Grade 12 or equivalent qualification; Firearm competency and a valid regulation 21 certificate is an advantage; Handgun, Shotgun and Rifle trained is an advantage Relevant experience in a managerial or similar position; Knowledge of methods and techniques for risk management, business impact analysis, counter measures and contingency arrangements relating to the serious disruption of IT services; Knowledge of tools or systems which provides access security control (i.e. prevents unauthorised system access); Must be confident in dealing with the public; First aid and fire-fighting training will be advantageous Excellent written & verbal communication skills; Bilingual (English and any other South African language); Computer literate and knowledge of MS office; The ability to communicate and present at all levels and work under pressure; Willing to undergo polygraphs tests; Clean disciplinary, criminal record; Driver’s license and own reliable transport;

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Durban: Area Manager

Durban: Area Manager

Posted on 2025-05-23 00:00:00

Employer Unspecified
Category Retail / wholesale
Location eThekwini  / Durban

Job Summary

Position Overview We are seeking a dynamic and skilled Area Manager/Field Development Officer (FDO) to oversee the company’s day-to-day operations across designated regions. The ideal candidate will focus on optimizing store performance, developing sales strategies, and ensuring adherence to company standards and goals. This role involves extensive travel, collaborating with store managers, and driving excellence across multiple locations. You will play a critical role in achieving financial targets, mentoring store teams, and delivering exceptional customer experiences. Key Responsibilities Store Operations Management: Maximize the profitability of New Goods, Second-Hand Goods, and SSB profit centers. Implement and maintain high merchandising standards. Ensure effective execution of marketing initiatives. Proactively coordinate stock availability and manage stock age, damages, and discontinued items. Monitor returns, discounts, and store budgets. Organize and participate in monthly stocktakes. Ensure compliance with security standards and company policies. Performance Improvement: Analyze store performance statistics and financial statements to identify improvement areas. Develop and implement tailored business performance plans for store managers. Conduct regular reviews with store partners and adjust strategies as needed. Facilitate employee training and succession planning to enhance competency levels. Stakeholder Collaboration: Work closely with upper management to align regional operations with company objectives. Communicate effectively with franchisees, store teams, and other stakeholders. Ensure customer expectations are consistently met by fostering a service-oriented culture. Reporting and Compliance: Prepare detailed reports on store performance and area operations. Ensure all stores meet relevant legislative and company compliance standards. Review and improve customer satisfaction through feedback mechanisms, including mystery shopper reports and social media standards. Qualifications and Skills Educational Background: Matric certificate Advanced certificates in business, management, or related fields are advantageous. Technical Expertise: At least 3 years’ experience in a senior management role. Strong IT proficiency, including Microsoft Excel, PowerPoint, and management information systems. Financial acumen, with experience in budget analysis and P&L statements. Additional Skills: Excellent organizational and time-management skills. Strong communication and relationship-building abilities. Demonstrated leadership capabilities and the ability to inspire a team. Innovative and results-driven mindset. A reliable vehicle and willingness to travel extensively.

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Durban: Area Manager

Durban: Area Manager

Posted on 2025-04-26 00:00:00

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Job Summary

Key Responsibilities: Oversee operations, staffing, and performance for the stores within the assigned area. Drive sales, profitability, and operational excellence by setting targets, monitoring KPIs, and ensuring high standards of customer service. Recruit, train, and develop store managers and staff to ensure operational success and promote a positive working culture. Conduct regular store visits to assess performance, provide guidance, and ensure compliance with company policies and procedures. Monitor financial performance and budget adherence, recommending adjustments where necessary. Handle customer escalations and resolve operational issues promptly to maintain a high level of customer satisfaction. Implement strategies for inventory management, merchandising, and local marketing efforts to increase store visibility and sales. Prepare and present regular performance reports to senior management, identifying areas for improvement and growth opportunities. Experience: Minimum 4 years of experience in retail management, with a strong background in multi-site management or area management. Demonstrated ability to lead, motivate, and develop teams. Strong understanding of P&L management, budgeting, and financial analysis. Excellent communication, organizational, and interpersonal skills. Ability to work under pressure and manage multiple priorities effectively. Flexibility to travel between locations and stay over as needed

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