Menu Close

Pretoria: Operations Support Specialist (CMoS) – Hybrid

Pretoria: Operations Support Specialist (CMoS) – Hybrid

Posted on 2025-06-06 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Tshwane  / Pretoria

Job Summary

Our client is searching for an Operations Support Specialist (CMoS) to join their team. Location: Open to candidates in Cape Town or Pretoria Job Purpose: To work as part of a team, to manage and resolve client queries and support requirements related to the company’s services. To implement, monitor and maintain the operation of products and services for corporate clients Role Responsibilities: The main responsibility is to provide first-line support by attending to service requests via phone, email, onsite or remotely and attempting to provide first-line resolution. Being the liaison between the client and the Product Owner. Support the Product Owner by ensuring that operations are both efficient and effective. Manage job calendars and flows to ensure timely completion. Monitor results to ensure processes complete as expected. Monitoring of transactions not handled by the system (service tray) and communicating on potential issues timeously. Perform Production monitoring and provide performance reports. Perform Daily sanity checks and ensure collections happen as scheduled. Communicate any unexpected operational malfunctions to the relevant stakeholders. Create and manage user manuals, functional descriptions and existing documents and procedures. Contribute to business meetings and report well in advance, to all stakeholders, on the expected collection strategies and on issue status. Assist on various projects and tasks as assigned by the management team and meet all deadlines associated with project work. Assist with the setup and testing of new clients on the system. Understand Service Level Agreements and ensure adherence to it. Participate in Incident Action Centre calls. Acknowledge operational problems/requests within the defined SLAs. Identify, record & communicate problems/issues for further investigation. Investigation and diagnosis of all Incidents and service requests, with escalation to the Incident Manager where required. Verify resolution with end-users and complete/close assigned Incidents. Support other business areas and external teams. Prioritising tasks to ensure the most critical issues are resolved first, and Organise users for sign-off testing after a Production implementation Essential Skills: Understanding and experience of ITIL or similar principles At least 2 years of suitable recent experience in a similar role Strong administration skills Strong command of the English language (both spoken and written) The successful candidate may be required to interact with multiple corporate clients Preferred Requirements: Diploma in Business Administration or similar qualification SQL or software experience, or exposure will be advantageous Working experience with collections from bank accounts and/or payrolls Understanding of the reconciliation of collections between expected, actual and received. Sound knowledge of bulk collections and disbursement of money Early Debit Orders and Tracking knowledge will be advantageous Basic knowledge of accounting Strong mathematical skills Strong problem-solving skills Personality Attributes: Conveys authentic enthusiasm Ability to think analytically, communicate effectively, and execute efficiently Pro-active approach Performs work in a timely and high-quality manner Take pride in your work Ability to multitask Be willing to take on new tasks Show willingness to learn new processes, systems, and technologies Be comfortable with erratic work schedules Attention to detail Ability to meet deadlines and handle priority changes as circumstances dictate Able to work independently Excellent client-service skills Able to cope with stressful situations

View Job  Johannesburg: Azure/AWS/Google Cloud Engineer

Click Go Apply to apply online!

Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Pretoria, Tshwane


More jobs in Pretoria




More jobs in Tshwane




Browse IT / Computing / Software Jobs




Browse Unspecified Jobs



Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions

Pretoria: TECHNICAL SUPPORT MANAGER posted by Farm Manager SA

MINIMUM REQUIREMENTSnbspBSc Agric or Equivalent qualificationValid Driverrsquos LicenseExperience in Animal Production will be an advantageExcellent...


View Job
TECHNICAL SUPPORT MANAGER

Pretoria: Accountant posted by Liham Consulting Pty (Ltd)

Job DescriptionReviewing and reconciling creditors accounts and payments.Processing and balancing intergroup transactions.Preparing financial records up to...


View Job
Accountant

Pretoria: Vehicle Sales Executive posted by The Talent Room

To actively promote and sell new or pre-owned vehicles to customers by delivering a high-quality customer experience, achieving sales targets, and...


View Job
Vehicle Sales Executive

Pretoria East: Sales Representative posted by Stonebridge HR Solutions

RequirementsGrade 122 years sales experiencenbspSecurity and Access control knowledgeDrivers licenseThe ability to work independently EssentialHonest,...


View Job
Sales Representative

Pretoria East: Engineering Recruitment Consultant posted by Talent Finder

Why choose us?? Industry-Leading Commission StructureEarn what youre worth ndash and then some. No limits. No caps.? NO Desk CostThats right ndash no...

View Job  Pretoria: Internal Sales Representative posted by Midvaal Recruitment

View Job
Engineering Recruitment Consultant

Pretoria City: RECEPTIONIST posted by GI CENTRAL AUTOS

We looking for hard working Receptionist.


View Job
RECEPTIONIST

Pretoria: Used Vehicle Sales Manager posted by First Degree Recruitment

We have a great opportunity for a Used Vehicle Sales Manager with a dealership in Pretoria.The duties and responsibilities include Managing the sales and...


View Job
Used Vehicle Sales Manager

Pretoria East: Business Analyst posted by Network Finance

REQUIREMENTSMust hold a BEng in Industrial Engineering or an equivalentrelevant degreehonoursStrong communication and presentation skillsAbility to work...


View Job
Business Analyst

Pretoria: Stores Controller – Urgent posted by Montana Recruitment

Stores Controller is Required by a Manufacturing Company in PretoriaCoordinate with procurement, production, and suppliers to align material availability...


View Job
Stores Controller – Urgent

Pretoria East: HR Manager posted by Zecutive Consultants

Key responsibilitiesLead recruitment, onboarding, and employee lifecycle processesMaintain HR policies and ensure compliance with labour legislationSupport...


View Job
HR Manager

Pretoria: Premium Service Manager – Premium Brand Exp posted by Bonafide Human Capital

Our premium passenger vehicle dealership in PTA currently holds a vacancy for a Service ManagerReporting to the Dealer PrincipalFranchise Executive, this...


View Job
Premium Service Manager – Premium Brand Exp

Pretoria: Material Controller – Urgent positions to be filled posted by Montana Recruitment

Material Controller Centurion. Manage and track materials throughout the manufacturing operation to ensure optimal stock levels, accurate records, and...


View Job
Material Controller – Urgent positions to be filled

Pretoria City: Engineering Lecturer – Electrical Engineering posted by Divine Favour Progressive College FET

Divine Favour Progressive College FET is a registered and accredited Private college in Pretoria, committed to providing quality education through the...


View Job
Engineering Lecturer – Electrical Engineering

Pretoria: Junior Trader posted by Comdi Agricultural Markets

Doel van die PosAs n Junior Graanhandelaar sal jy saam met die Graanbemarkingsafdeling werk en die winsgewende aan- en verkoop van graan ondersteun. Die...


View Job
Junior Trader

Pretoria: Quantity Surveyor (Shopfitting) posted by Omega HR Solutions

My client is seeking a skilled Quantity Surveyor with experience in the furniture manufacturing and shopfitting industry to join their team. You will be...

View Job  Centurion: SQL Data Engineer (12 month contract)

View Job
Quantity Surveyor (Shopfitting)

Pretoria: PreOwned Vehicle Sales Executive posted by The Talent Room

To drive the sales of pre-owned vehicles by delivering an exceptional customer experience, identifying customer needs, presenting suitable vehicle options,...


View Job
PreOwned Vehicle Sales Executive

Pretoria: Quantity Surveyor posted by Pro-Match Recruitment

ob Title Quantity SurveyorLocation Waterkloof GlenSalary Negotiable based on experienceEmployment Type Full-Time PermanentPosition OverviewA leading...


View Job
Quantity Surveyor

Pretoria East: Buyer posted by Sig Labour Corporate (Pty) Ltd

ACCOUNTABILITIES amp RESPONSIBILITIESProcurement Material Sourcing amp Supplier ManagementIdentify, evaluate, negotiate and select suppliers for raw...


View Job
Buyer

Pretoria: Diagnostic Vehicle Technician posted by First Degree Recruitment

Opportunity available for an experienced Diagnostic Vehicle Technician, to join a Vehicle Dealership in Pretoria. DutiesService and general maintenance of...


View Job
Diagnostic Vehicle Technician

Pretoria: Junior BEE Verification Analyst/ BEE Consultant posted by People Dimension

Formal QualificationsRelevant Tertiary Qualification preference B Com or LLB2 - 5 Years experience in a similar role within BEE Consulting environmentAny of...


View Job
Junior BEE Verification Analyst/ BEE Consultant

Pretoria: Demand Planner posted by People Dimension

QUALIFICATIONSA minimum of Matric and a relevant tertiary qualification in Logistics, Sales, Supply Chain, or a similar field.Bachelors degree in Business...


View Job
Demand Planner

Pretoria: Sales Representative – Skin Care & Aesthetics posted by MF Spa & Beauty Placements

SALES REPRESENTATIVE - SKIN CARE amp AESTHETICSPretoria, GAUTENG - South Africa includes bi-monthly travel to LIMPOPO - at company expenseSTART ASAP 01...


View Job
Sales Representative – Skin Care & Aesthetics

Pretoria: Used Vehicle Sales Executive posted by First Degree Recruitment

We have a vacancy for a Used Vehicle Sales executive with a large, fast-selling branded dealership in Johannesburg.Duties and responsibilities Cold calling...


View Job
Used Vehicle Sales Executive

Pretoria: Vehicle Sales Executive posted by First Degree Recruitment

We have a vacancy for a Pre-owned Sales executive with a large, fast-selling branded dealership in Petroria.Duties and responsibilities Cold calling and...


View Job
Vehicle Sales Executive

Pretoria: Sheq Manager posted by Hire Resolve

Are you a seasoned SHEQ professional ready to drive safety, quality, and compliance to the next level? Our client is seeking a dynamic SHEQ Manager to lead...


View Job
Sheq Manager

Share this to someone who needs a job:
Posted in Jobs in Pretoria, Jobs in Tshwane
Tagged , ,

More Jobs in Your Area