South Africa: Junior IT Systems Support Technician posted by Sharon Nurock Recruitment cc
Posted on 2025-06-21 00:00:00
| Employer | Sharon Nurock Recruitment cc |
|---|---|
| Category | Automotive Technician |
| Location | South Africa / South Africa |
Job Summary
- Windows 2000/XP/2003 administration.
- Sound working knowledge of MS Windows 2000/XP/2003 operating systems.
- Advanced working knowledge of Microsoft Office.
- Must have a valid drivers license.
- Knowledge of the functionality/modules in Axapta, an added advantage.
- Monitor Anti-virus and related Security (SentinelOne) experience preferred.
- ERP system and data integration solutions (Dynamics AX) experience preferred.
- POS experience, an added advantage.
- Server Hardware and related software.
- IP Telephony.
- Servers Raid Storage – SAN.
- VMWARE.
- Microsoft Active Directory.
- Mail – Exchange Server 2003, 2008.
- Local Area Networking and Wide Area Networking.
- Networking Security and policies.
- DNS, DHCP, ISA Server.
- UPS & Generator.
- Cisco Routers, Switches, Wireless, VLAN.
- Monitoring of Telecommunications, Bandwidth utilisation.
Duties and Responsibilities:
- Learn the business operations and understand how all the systems interact with the databases.
- Assist in the maintenance of current databases, balancing checks and month-end procedures.
- Roll out new databases.
- Clearly document the resolution of all issues.
- Recreate the issue, or provide guidance, to the Development team for further analysis.
- Effectively communicate with various staff levels at the client site to understand and resolve issues.
- Test any applicable coding changes.
- Work on own assignments and follow through to completion.
- Operate within the terms of the Service Level/Maintenance Agreement that exists between the client and its customers.
- Assist Data Analyst with various data and reporting requirements.
- Promptly communicate project status and issues to the Manager.
- Handle multiple issues and the dynamics of reprioritisation due to evolving production critical issues.
- Provide training to business users relating to new functionality and/or features.
- Maintain new Legacy Database in terms of:
- Performance
- Archiving
- Capacity planning
- Integrity
- Security
Skills and Abilities:
- An avid appetite to achieve optimal performance in all aspects of the IT core responsibilities.
- Pro-active approach to maintenance and administration.
- Numerical skills.
- Excellent computer literacy skills.
- Administrative skills and abilities.
- Excellent communication skills.
- Ability to follow specified procedures in the completion of their duties.
- Trustworthy; reliable; good team player with great interpersonal / social skills.
- Use initiative to solve various problems.
- Team player with a positive and friendly disposition and a hands-on leader.
- Ability to work under pressure.
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