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Cape Town City Centre: Technical Writer

Cape Town City Centre: Technical Writer

Posted on 2025-07-02 00:00:00

Job Summary

Position: Technical Writer Area: Bellville Hours: Monday to Friday (Flexible hours required to align with U.S.-based teams) Minimum Requirements: Bachelors degree in a technical discipline (e.g., Electrical, Mechanical, Computer, or Civil Engineering) or equivalent technical experience Minimum 4 – 5 years in a Technical Writer or Proposal Writer role, including experience with technical documentation for hardware and software (including SaaS) Technical writing portfolio or samples are advantageous Own vehicle Proven ability to simplify technical concepts for various audiences. Experience producing documentation for both hardware and software (including SaaS products). Native English speaker with strong proficiency in excellent writing, editing, and proofreading skills. Experience using Google Workspace, Microsoft Office, Adobe Acrobat, and other documentation tools. Familiarity with documentation control and content management best practices. Strong organizational skills and exceptional attention to detail. Proactive and confident in sourcing information and working independently across global teams. Key Responsibilities: Drafting, editing, and maintaining user manuals, SOPs, installation guides, and quick-start documents Creating responses to Requests for Proposals (RFPs) and Requests for Information (RFIs) Documenting hardware and SaaS platform features for internal and external audiences Collaborating with subject matter experts to ensure accurate and updated content Managing document version control and storage across platforms (e.g., Google Drive, Dropbox) Ensuring consistency in tone, format, and branding across all materials Using tools such as ChatGPT and similar AI to streamline content development Supporting internal quality processes through the creation of standard work instructions Coordinating across time zones with engineering and product teams How to apply :

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