South Africa: Field Recovery Agent (Pretoria) posted by Datafin
Posted on 2025-07-26 00:00:00
| Employer | Datafin |
|---|---|
| Category | Other IT/Computer |
| Location | South Africa / South Africa |
Job Summary
- Visit customer premises with outstanding debt to recover network-related equipment.
- Ensure proper documentation and secure handling of recovered items.
- Verify asset serial numbers and update asset tracking systems accurately.
- Engage with customers in a respectful yet assertive manner to explain the visit’s purpose.
- Diffuse potential conflicts and manage sensitive situations with tact and within legal boundaries.
- Provide guidance on settlement options, if within the scope of authority.
- Collaborate with Accounts and Operations teams to plan efficient recovery routes and schedules.
- Complete and submit daily recovery reports with supporting proof of recovery.
- Escalate cases involving unsafe conditions or non-compliance to management.
- Follow all relevant laws, company policies, and safety protocols during field visits.
- Maintain a professional, non-threatening, and ethical approach at all times.
- Exercise sound judgment and avoid the use of intimidation or coercion.
- Represent the companys values with integrity and a strong work ethic.
- Perform additional tasks as required by the company.
- A valid drivers license is essential for travel to customer premises.
- Proven background in security, law enforcement, debt collection, or asset recovery.
- Prior experience working for an ISP company is beneficial.
- Certification in security, asset recovery, or related field is beneficial.
- Computer literate with a good understanding of basic networking equipment.
- Strong verbal communication skills, including the ability to engage with clients respectfully and assertively both in person and over the phone.
- Confident in making and receiving calls, handling difficult conversations calmly, and arranging collections with clarity and professionalism.
- Ability to de-escalate tense situations and manage sensitive interactions without intimidation.
- Strong problem-solving skills with attention to detail.
- Strong work ethic and moral judgment.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in South Africa
More jobs in South Africa
Browse Other IT/Computer Jobs
Browse Datafin Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
South Africa: We currently have a Learnership Available for people living with a Disability posted by AtripleA recruitment & temps
We currently have a Learnership Available for people living with a DisabilityPosition In-store Sales ConsultantLocationMafikengNationwide!You need to have...
View Job
We currently have a Learnership Available for people living with a Disability
South Africa: Club General Manager (with Regional Personal Training Experience) posted by Planet Fitness
Planet Fitness is looking for a Club General Manager who will be responsible for the overall performance, operations, and member satisfaction of the club....
View Job
Club General Manager (with Regional Personal Training Experience)
South Africa: Diesel Mechanic: Heavy Construction Vehicles posted by Abantu Staffing Solutions
REQUIREMENTSQualified Diesel Mechanic Trade Test Red Seal or equivalentMinimum of 35 years post-qualification experience working on heavy construction...
View Job
Diesel Mechanic
South Africa: Construction Manager Expat posted by SET Consulting
Job Title Construction Manager Expat positionLocation MauritaniaContract Type 12 Months Fixed-Term Renewable each yearJob Title Construction Manager Expat...
View Job
Construction Manager Expat
South Africa: Nuclear Industry Various positions posted by MECS Africa
Why Join Us?Long-term and short-term project roles availableCompetitive remuneration packagesBe part of projects that shape the future of clean energy in...
View Job
Nuclear Industry Various positions
South Africa: Engineering Manager – FMCG Food posted by Greys Recruitment
RequirementsA Degree or Diploma in Mechanical or Electrical Engineering.8 yearsrsquo trade experience of which least 5 years in a supervisory category...
View Job
Engineering Manager – FMCG Food
South Africa: Technician Supervisor posted by Greys Recruitment
Minimum RequirementsMatric Grade 12 with Maths, Science, and EnglishN6 andor Diploma in Mechanical EngineeringTrade Test in an Engineering field Mechanical...
View Job
Technician Supervisor
Boksburg: Key Account Manager – Southern Africa Corridor posted by Ann Swann Personnel Services
About the CompanyOur client is a pan-African logistics leader with a strong foothold across key Southern African trade corridors. Theyrsquore known for...
View Job
Key Account Manager – Southern Africa Corridor
South Africa: Showroom Assistant / Administrator posted by Greys Recruitment
We are looking for a Showroom Assistant Administrator to join our teamWe are seeking a detail-oriented and proactive individual to support our showroom...
View Job
Showroom Assistant / Administrator
South Africa: Office & UK Lettings Coordinator posted by Greys Recruitment
Our client is seeking an Office amp UK Lettings Coordinator for their team in Cape Town, based in their office.Location Cape TownTimesMonday to Friday 9am...
View Job
Office & UK Lettings Coordinator
South Africa: Sales Executive posted by Greys Recruitment
We are looking for a dynamic and driven Sales Executive with experience in the Construction Materials IndustryResponsibilitiesDeveloping and implementing...
View Job
Sales Executive
South Africa: Farm Manager posted by Kerry Kopp Consulting
Large farm near Ladysmith, Kzn requires a farm manager to oversee operations.The ideal candidate will be responsible for managing all aspects of the farm...
View Job
Farm Manager
Kempton Park: Sales & Account Manager – Mining Aftermarket (Southern Africa) posted by Square 1 Recruitment
If youre ready to blend technical mastery, sales influence, and regional impactthis is your next step.Were recruiting for a global engineering powerhouse...
View Job
Sales & Account Manager – Mining Aftermarket (Southern Africa)
South Africa: Regional Sales Head – Sub-Saharan Africa (Electrical) posted by Square 1 Recruitment
Lead Growth Across Borders for a Global Technology PioneerA world-class leader in intelligent industrial solutions is seeking a commercially driven and...
View Job
Regional Sales Head – Sub-Saharan Africa (Electrical)
South Africa: Field Guide posted by Bushwise
A well-established private game reserve located along the scenic Garden Route is seeking a a pair of passionate and knowledgeable Field Guides to join its...
View Job
Field Guide
South Africa: SENIOR HEALTH & SAFETY CONSULTANT posted by WENZ
Senior Environmental Health amp Safety OfficerPosition SummaryThe EHS Officer is responsible for developing, implementing, and overseeing the environmental...
View Job
SENIOR HEALTH & SAFETY CONSULTANT
South Africa: Glass and Aluminium Installer Team Leader posted by WENZ
Senior Glass and Aluminium door and window installer Team LeaderR15nbsp000 nbsp- R20nbsp000 per monthBased in BrackenfellMust have experience in aluminium...
View Job
Glass and Aluminium Installer Team Leader
South Africa: PA TO 4 DIRECTORS – CBD, Cape Town posted by Elev8
PA TO 4 DIRECTORS ndash CBD, Cape Town3-6 MONTH CONTRACT Start ImmediatelyFull Time In Office Mon-Fri, 9-6pmR30nbsp000 ndash R40nbsp000 Per Month depending...
View Job
PA TO 4 DIRECTORS – CBD, Cape Town
South Africa: Specialized Call Center Agent – App Support Specialist posted by Planet Fitness
As the Specialized Call Center Agent for the Planet Fitness App, you will act as the second line of contact for all escalated, app-related queries. You will...
View Job
Specialized Call Center Agent – App Support Specialist
South Africa: Maintenance Planner (Mechanical,Electrical,Instruments) $15,000-$20,000p/m posted by Deka Minas (Pty) Ltd
The Maintenance Planner ensures maintenance activities are aligned with safety, reliability, and production requirements, supporting efficient plant...
View Job
Maintenance Planner (Mechanical,Electrical,Instruments) $15,000-$20,000p/m
South Africa: Sales Manager (Textiles) posted by The Key Recruitment Group
Well-established manufacturer seeks to employ a Sales Manager to be responsible for managing existing customers through direct contacts as well as through...
View Job
Sales Manager (Textiles)
South Africa: Maintenance Technician posted by Profile Personnel
A well established and well known client in Kariega is looking for a Maintenance Technician to join their team!Possible Tasks within this RoleRepair faulty...
View Job
Maintenance Technician
South Africa: SAP Architectural Lead (Remote) posted by Profile Personnel
Job DescriptionThe SAP Architectural Lead is a strategic role responsible for the architectural integrity and operational efficiency of various SAP systems...
View Job
SAP Architectural Lead (Remote)
South Africa: Workshop / Field Service Technician posted by Headhunters
A dynamic opportunity exists for an experienced Workshop Field Service Technicians to join a leading player in the FMCG and food service machinery...
View Job
Workshop / Field Service Technician
South Africa: Nail Art Technician posted by MF Spa & Beauty Placements
NAIL ART TECHNICIANBLOUBERGSTRAND, West Coast W-Cape - South AfricaSTART A.S.A.P 01 August 2025REPORT TO Spa Manager CEOEMPLOYMENT Full-timeTRADING HOURS...
View Job
Nail Art Technician