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Centurion: Junior IT Support Technician posted by Recruit-It

Centurion: Junior IT Support Technician posted by Recruit-It

Posted on 2025-07-27 00:00:00

Employer Recruit-It
Category Automotive Technician
Location Gauteng  / Centurion

Job Summary

Introduction
Our client is seeking a motivated and detail-oriented Junior IT Support professional to join their team. The ideal candidate will have 3-4 years of hands-on experience with Microsoft 365 and possess the skills necessary to set up, configure tenants, maintain, and monitor networks and servers. This role requires a strong attention to detail, the ability to work efficiently under pressure, and a commitment to delivering excellent service to the companies’ clients
 
Duties & Responsibilities

  • Microsoft 365: Utilize your in-depth knowledge of Microsoft 365 to set up, configure, and troubleshoot M365 tenants for the companies’ clients.
  • Attention to Detail: Maintain a keen eye for detail when working on client projects, ensuring accuracy and precision in all tasks.
  • Client SLA Management: Collaborate with team members to establish and maintain Service Level Agreements (SLAs) with clients, ensuring that all commitments are met or exceeded.
  • Network and Server Monitoring: Monitor client networks and servers to proactively identify and address issues, ensuring optimal performance and reliability.
  • Maintenance Tasks: Execute routine maintenance tasks to keep client systems and networks running smoothly, including updates, patches, and system optimizations.
  • Problem Solving: Diagnose and resolve IT-related issues efficiently, both independently and as part of a team.
  • Documentation: Maintain accurate documentation of configurations, changes, and procedures for client environments.
  • Customer Service: Provide exceptional customer service, effectively communicating with clients to understand their needs and resolve their IT concerns.
  • Team Collaboration: Collaborate with senior IT support staff to learn and grow your skills while contributing to team projects and goals.

 
Desired Experience & Qualification

  • Matric
  • Own vehicle required must be reliable
  • 3-4 years of practical experience with Microsoft 365, including tenant setup and configuration.
  • Strong problem-solving skills and the ability to work well under pressure.
  • Excellent communication and interpersonal skills.
  • A commitment to delivering high-quality service and meeting client expectations.
  • Basic knowledge of network and server administration.
  • Ability to adapt and learn quickly in a dynamic IT environment.
  • Microsoft 365 certified Modern Desktop Administrator Associate
  • Microsoft 365 Fundamentals
  • CCNA or MTCNA beneficial
  • Microsoft 365 Certified: Messaging Administrator Associate (Advantage)
  • Self-motivated with the ability to work with minimal direction.
  • Ability to handle confidential matters, set priorities, work well under pressure with attention to detail.
View Job  Western Cape: Graphic Designer posted by Persona Staff

Package & Remuneration

  • Fuel Reimbursement
  • Opportunities for professional development and growth within the company.
  • Collaborative and innovative work environment.
  • Exposure to a variety of IT projects and technologies.
  • Supportive team culture that values your contributions.

 

Click Go Apply to apply online!


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