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Johannesburg: Debtors Manager

Johannesburg: Debtors Manager

Posted on 2025-08-05 00:00:00

Employer Unspecified
Category Accounting / Finance
Location Gauteng  / Johannesburg

Job Summary

Job & Company Descriptions: A prominent vehicle rental company is seeking a Debtors Manager to oversee and enhance its collections operations. This role offers the opportunity to lead a dynamic team, optimise recovery strategies, and ensure adherence to industry regulations and company standards. As the Debtors Manager, you will be responsible for the following: Lead, develop, and manage a team of collections agents to meet and exceed performance goals. Design and implement effective recovery strategies for delinquent and high-risk accounts. Engage with customers, legal teams, external debt collectors (EDCs), and internal departments. Manage and monitor the Excalibur system, oversee legal recovery actions, and resolve customer disputes. Ensure accurate and timely reporting in line with the National Credit Act and Debt Collectors Act. Oversee payment allocation processes, settlement negotiations, write-offs, and call centre performance. Qualifications: 35 years experience in managing a collections team (preferably within the car rental or service sector). Relevant qualification: NQF Level 5 or higher in Credit Management, Finance, or Law. Valid Code 08 driver’s license. Proficient in MS Excel; experience with Excalibur is an advantage. Solid knowledge of the National Credit Act (NCA) and Debt Collectors Act (DCA). Strong track record in managing legal recoveries, third-party engagements, and internal collections systems.

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Johannesburg: Debtors Manager

Johannesburg: Debtors Manager

Posted on 2025-07-19 00:00:00

Employer Unspecified
Category Accounting / Finance
Location Gauteng  / Johannesburg

Job Summary

My client is seeking an experienced Debtors Manager to oversee and manage their debtors function with precision, professionalism, and a strong focus on continuous improvement. As the Debtors Manager, youll be responsible for the full debtors function, ensuring efficient collections, accurate allocations, and maintaining exceptional client relationships. This role is based in Bryanston, Johannesburg North. Your Key Areas of Accountability Include: Debtors Management: Oversee daily reviews of the age analysis and manage collections from credit card and cash accounts. Ensure accurate and timely allocations by team members, including random audits of accounts. Manage credit applications and vetting processes for all new clients. Enforce and escalate credit terms where necessary. Client Relationships: Maintain strong, professional relationships with both internal and external stakeholders. Ensure that all client-facing documentation is accurate, well-presented, and delivered timeously. Handle and resolve queries within 24 hours, escalating unresolved matters where required. Team Leadership & People Management: Lead, develop, and mentor the Debtors team. Conduct staff appraisals, implement performance development plans, and manage recruitment and onboarding processes. Promote accountability, ongoing training, and adherence to company policies and conduct. Drive engagement with the companys Vision and Step Up Program. Operational Excellence: Ensure accurate reconciliations and document retention protocols. Take the lead on new client implementations and ensure seamless onboarding and training. Proactively manage risk areas and continuously seek process improvements. Reporting & Compliance: Prepare and submit monthly age analysis reports with detailed commentary. Assist Auditors with debtors-related queries and maintain a structured document archive. Monitor and reduce finance charges through proactive management and team accountability. Communication & Collaboration: Facilitate open, two-way communication across teams and with clients. Attend and contribute to Finance/Operations meetings, escalating issues appropriately. Support a collaborative team environment, driving a positive and solution-focused culture. Requirements: Completed Matric. Credit Management Certificate. Completed Degree in Accounting or Finance related would be advantageous. 4 years proven experience in managing a debtors function and leading a team. Strong knowledge of credit control, reconciliations, and risk management. Excellent interpersonal and communication skills. A proactive mindset with the ability to identify and implement process improvements. High attention to detail, excellent organisational skills, and a results-driven attitude.

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