Sandton: Group Sales Manager – National Hotel Brand – Gauteng Based posted by HotelJobs
Posted on 2025-08-14 00:00:00
| Employer | HotelJobs |
|---|---|
| Category | Other IT/Computer |
| Location | Gauteng / Sandton |
Job Summary
National Hotel Chain is requiring a seasoned Group Sales Manager
This GSM role is to provide support to all the Regional Sales teams in leisure sales activities with a specific focus on selling to the hotels international leisure, public and and corporate sectors. Heavy emphasis will be placed on building a strategy and maintaining relationships within this market.
Key Results Areas
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Researches, establishes and assists in writing the Sales Plan incorporating all areas within each property within the group
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Develops relationships with the major clients and establishes new clients for the properties within the group
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Produces the necessary reports required by Head of Sales and/or Management
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Ensures that research work is carried out in accordance with the Group policies and procedures (refer to Group SOP Manual)
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Keeps the necessary records detailing progress with clients and adheres to the Chase System
Responsibilities:
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Sales Administration
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Ensure all account correspondence is kept in updated files
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All actions listed in account files have the appropriate trace dates
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All client files have complete details of contact names, telephone, fax, email etc which must be loaded and kept up-to-date in the CRM
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Ensures that research work is undertaken in accordance with accepted research standards and growing competitor market intelligence (ie. Competitor rates & key accounts)
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Fosters good relationships with key contacts & product buyers in the leisure sector
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Assist in increasing the number of contacts we have recorded on our Top Accounts and have a plan to send these contacts regular notes and sales information/specials
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Visits potential clients to sell the facilities within each property
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Attends such meetings as deemed necessary by the Sales Director
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Assist in planning & hosting all necessary FAM/Sales Trips/site inspections to each property
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To update and check as necessary all company rates
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Attends and assists the Sales Director in organising participation at trade exhibitions/workshops
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Performs all necessary administrative duties as laid out in the Group Operating Procedure Document (SOP)
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Complete all required reports daily, weekly, monthly
Account Management
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Maintains a consistent & qualified sales call plan per week
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Understand your clients booking trends, potential volumes and other preferred properties
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To have face-to-face meetings with key influencers and bookers from assigned clients
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To set clear call objectives and complete detailed call reports for each appointment including follow-up/chase system
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To grow list of account contacts to ensure best possible account penetration
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To gain a clear understanding of your accounts company structure and implement a plan to penetrate all relevant divisions
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To develop profiles for all key influencers, bookers and decision makers and include birthdays, anniversaries, personal preferences etc
Grading of clients for the database as follows:
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A client: 100 249 room nights per annum
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B client: 25 99 room nights per annum
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C client: 0 25 room nights per annum
Business Development
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To work closely with the Head of Sales to identify our competitors Top Accounts
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With support of the Sales & Marketing Co-ordinator, complete research on potential accounts
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To work closely with the Front Desk, Reservations & Banqueting Departments to collect all potential sales leads
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To be aware of key selling points of all properties within the group and to cross sell these on every relevant opportunity
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Attend all required meetings
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Provide a weekly sales update to the Sales Director
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Develops & grows leisure business from the leisure markets
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Develop & present a sales strategy & budget for the leisure markets in conjunction with the Sales Director
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Performs any additional duties that may be required or requested by the Sales Director
Performance Standards & Assessment
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The overall results of the properties in terms of sales volumes and key performance indicators
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Achievement of targets, room nights, conferences, banquets, events and functions sold
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Hotel/property revenue budgets will meet/exceed budgeted expectations
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Development of key clients and leads
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Timekeeping and appearance whilst on duty and representing the company outside of the properties
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The quality of the administration practiced and the records that are kept
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That Sales & Marketing expenses will be kept in-line with budgeted guidelines
Skills & Knowledge
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Minimum of 2 years experience in a sales position, preferably in the hospitality or travel industry
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Computer literate: MS Word, PowerPoint, Excel and Outlook
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Sales diploma and/or equivalent
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Must have excellent interpersonal and communication skills
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Must have an eye for detail
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Must be able to plan, prioritise and work well under pressure, in a dynamic environment
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Must be a good team player and also have the ability and motivation to work under own instruction
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Excellent sales, influencing and negotiation skills
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Excellent public relations skills
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Ability to conclude contracts
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Corporate sales knowledge advantageous
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Must be able to do presentations
Organizational Relationships:
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Liaises with Heads of Department, in particular
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General Managers (when required)
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Front Office Managers
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Reservations
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Food & Beverage Management Team
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Executive Housekeeper (when required)
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Banqueting Departments
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Revenue Team
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