George: Internal Sales Representative posted by South Cape Recruitment
Posted on 2025-09-10 00:00:00
| Employer | South Cape Recruitment |
|---|---|
| Category | IT Sales |
| Location | Western Cape / George |
Job Summary
- Attend to all customer requirements, including quotations, invoicing, credit notes, and feedback.
- Process orders, quotations, and manual delivery notes accurately and timeously.
- Take full responsibility for cash collected, EFTs, and speed point transactions.
- Resolve queries relating to pricing, back orders, credit notes, and goods returned.
- Answer incoming calls professionally, ensuring timeous communication.
- Assist with bi-monthly stock counts.
- Ensure compliance with company procedures for all cash transactions.
- Support the Operations Manager with buy-outs and capturing stock into the ERP system.
- Provide excellent customer service, ensuring expectations are managed effectively.
- Build technical knowledge of internal systems and work towards Starfront proficiency.
- Assist with market research to identify product opportunities and enhancements.
- Maintain an efficient filing system for quick document retrieval.
- Work proactively with the Operations Manager to ensure smooth branch operations.
- Adhere to housekeeping and safety regulations as part of company improvement programs.
- Assist with risk management strategies to mitigate cash losses; ensure timely banking in line with internal controls.
- Support branch operations with ad hoc tasks as required.
- Follow all Standard Operating Procedures and company policies.
Qualification & Requirements:
- Minimum 2–3 years’ experience in a customer-facing role.
- Strong accuracy in handling cash, figures, and quotes with an aptitude for administration.
- Computer literacy essential, with proficiency in MS Word and Excel.
- Exposure to ERP systems (e.g., Syspro) and design/order entry software (e.g., Starfront) will be advantageous.
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