Lephalale: General manager- 5* Lodge posted by Bright Placements (PTY) Ltd
Job Description
We are seeking an accomplished and highly motivated General Manager to lead one of our distinguished luxury properties. This role requires a visionary leader with a proven track record in hospitality management, exceptional business acumen, and a passion for delivering world-class guest experiences.
Key Responsibilities:
- Provide strategic leadership and direction across all departments to ensure operational excellence
- Drive financial performance through effective cost management, revenue growth, and budget control
- Lead, motivate, and develop a high-performing team, fostering a culture of service excellence and accountability
- Oversee guest experience standards, ensuring every detail reflects the brand’s commitment to luxury and quality
- Manage stakeholder relationships, including owners, guests, suppliers, and partners
- Ensure compliance with health, safety, and hospitality regulations
- Implement innovative initiatives to enhance guest satisfaction, employee engagement, and sustainability practices
- Maintain the property’s reputation as a leading destination within the luxury market
Requirements:
- Proven experience as a General Manager or Senior Manager within luxury hotels, resorts, or lodges
- Strong leadership, communication, and interpersonal skills with the ability to inspire and engage teams
- Solid financial and commercial acumen, with experience managing budgets, P&L, and KPIs
- In-depth understanding of luxury hospitality standards and guest expectations
- Ability to thrive under pressure while balancing operational detail with strategic vision
- Relevant hospitality or business qualification (degree/diploma preferred)
- Flexibility to adapt to remote lodge environments and dynamic operational demands
What We Offer:
- Competitive executive-level remuneration package with benefits
- The opportunity to lead within a prestigious luxury hospitality group
- A supportive environment that values innovation, integrity, and excellence
- Career growth prospects within a portfolio of world-class properties
If you are a results-driven hospitality professional with the passion and expertise to lead a luxury property to new heights, we would love to connect with you.
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