Job Title: Dialer AdministratorCompany: International Call GroupLocation: Mount Edgecombe, KwaZulu-Natal, 4068Employment Type: Full-timeAbout UsAt International Call Group, we are a fast-growing, dynamic call Centre committed to delivering top-tier service and performance. We pride ourselves on innovation, efficiency, and a high-performance culture that empowers our people.We are currently looking for a skilled and proactive Dialer Administrator to join our team and play a vital role in ensuring the seamless operation of our dialing infrastructure.About the RoleAs a Dialer Administrator, you will be responsible for managing and maintaining the dialer systems that support our contact Centre operations. You will ensure the efficiency and functionality of our dialer platforms while supporting campaign effectiveness and system reliability.Key ResponsibilitiesAdminister and manage the daily operation of the dialer system.Monitor, configure, and maintain dialer performance to meet business objectives.Troubleshoot dialer and related telephony issues, ensuring minimal downtime.Manage databases and ensure data integrity and compliance with relevant regulations.RequirementsMinimum 6 months’ experience in a call Centre environment (technical or administrative).Hands-on experience with dialer system.