Job Title: IR Officer Report to: HR Seniority Level: Mid-Career (Above 6 yrs exp) Type: Temp Location: Pretoria Duties and Responsibilities: PERFORMANCE STATEMENT To manage the overall day to day operations of the Industrial Relations department of the client and co-ordinate all industrial relations activities. KEY PERFORMANCE AREAS A. ADVISING ON INDUSTRIAL RELATIONS ISSUES AND MANAGING BOTH INTERNAL AND EXTERNAL IR PROCESSES PROVIDE ONGOING GUIDANCE AND SUPPORT Ensure all managers are equipped to deal with IR issues Assist with compliance to IR legislation Provide day to day advice in terms of risk and compliance Prepare internal and external disciplinary matters Provide guidance and support to all performance management/incapacity processes Ensure consistency in terms of sanctions given Conduct continuing study of industrial relations practices to keep abreast of new developments DOCUMENT AND TRACK INTERNAL INDUSTRIAL RELATIONS Monthly report of all IR issues Record all disciplinary actions that occur Ensure the correct administration for the sanction is completed (e.g. payments, blacklisting etc.) REPRESENT THE COMPANY AT EXTERNAL INDUSTRIAL RELATIONS DISPUTES Ensure that all referrals are tracked and that company attends all conciliations/arbitrations Discuss pending cases with IR Practitioner to determine whether external representation is required, and that the appropriate level of services are retained Attend to all external communication B. ADMINISTRATION POLICIES AND PROCEDURES Formulate and recommend Industrial relations policies Develop procedures to help align the workforce with the goals of the company Conduct continuing study of IR policies and practices to keep management informed of new developments HUMAN RESOURCES INFORMATION SYSTEMS Manage employee IR records Maintain the HUB REPORTS Run monthly IR reports Run monthly CCMA reports C. MANAGING PROJECTS CONDUCT AUDITS Conduct regular audits in terms of IR compliance Report back to management in terms of audits monthly Action projects/plans to correct non-compliance D. CLIENT LIASON CONDUCT REGULAR NATIONAL SITE MEETINGS Conduct regular client/site visits and address all relevant issues Report back to management in terms of risks Compile visits reports Daily communication with clients KNOWLEDGE, SKILLS AND ATTRIBUTES Relevant IR qualification coupled with previous experience in Industrial Relations function Excellent communication skills and the ability to liaise at all levels Good understanding of current labour legislation with previous hands-on IR experience, including external dispute resolution processes Strong ability to coordinate and prioritize time requirements and workloads Initiative coupled with an ability to run with projects on their own High energy levels Relevant computer skills Own transport