Key Responsibilities

• Develop, implement, and maintain quality management systems (QMS) in line with ISO, GMP, and company standards.
• Conduct quality audits, inspections, and process assessments.
• Analyze quality data, identify trends, and recommend corrective and preventive actions (CAPA).
• Support new product development and production changes to ensure quality compliance.
• Investigate customer complaints and non-conformances; implement solutions to prevent recurrence.
• Collaborate with cross-functional teams to improve production processes and product quality.
• Maintain documentation, records, and reports related to quality control and assurance.
• Ensure compliance with safety, regulatory, and statutory requirements.
• Participate in supplier quality management and vendor assessments.

Qualifications & Experience

• National Diploma / Degree in Quality, Mechanical, Industrial, Chemical Engineering, or related field.
• 3–5 years’ experience in quality engineering or assurance in manufacturing, FMCG, or industrial environments.
• Knowledge of ISO 9001, HACCP, GMP, or other quality standards.
• Experience in root cause analysis, risk assessment, and process improvement tools (e.g., 8D, FMEA, Six Sigma).
• Strong analytical, problem-solving, and attention-to-detail skills.
• Proficiency in MS Office; experience with QMS software or ERP systems is advantageous.