Job Description
Job Purpose:
To provide a mapping of business requirements into IT system specifications for the IT department and ensure a smooth transition into new automated processes for the operations within the company division. Provide input to the IT Strategy in line with business requirements
Identify, mitigate and manage IT Risk
Assist in the managing of the group business applications including those that are in place before the job starts
Provide users with the tools and skills to effectively operate the systems
Understanding of the hardware required to effectively use the system during business process analysis
Recommend changes where appropriate
Ensure users understand how to effectively operate the business applications to perform their tasks effectively
Ensure users are compliant in their use
Ensure no illegal software or unlicensed use takes place
Protect software and data from breaches in security by communicating closely with IT Management
Ensure technical compliance for all data in line with the POPI act
Liaise with the Business Units to identify business requirements
Business Process Analysis is a core requirement of the role.
Understanding of the current / existing / manual process is key before recommending or accepting changes.
Compile reports to communicate status of work as required by management from time to time
Build specifications with the user for the developer at a level of detail sufficient to ensure quoting is accurate and the end product requirements are clear enough to prevent alterations after development begins
Lead planning, design, implementation and integration of new systems as well as enhancements to existing applications
Improve processes and procedures to enhance operational proficiency and reduce costs.
Providing support for the production system
Analysing application and system issues to be able to diagnose problems including complex problems involving multiple systems.
Project-manage system implementations.
Oversee implementation projects from beginning to end.
Analyse current business processes and make recommendations for improvements based on industry trends and professional business knowledge
Examine existing business models and data flows. Identify opportunities that can improve the efficiency of business processes.
Create logical and innovative solutions identify feasible controls and architectures and assess them for business suitability. Specify system operations, and the way data will be viewed and input by the user.
Always drive improved efficiency and cost-effectiveness clear ROI for PG Bison on all proposed solutions
Review and edit requirements, specifications, business processes and recommendations related to proposed IT solutions.
Provide assistance and advice to business users in the effective use of applications and information technology
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