Durban: Sales & Onboarding Supervisor

About the Role As the Sales & Onboarding Supervisor, you will lead the team responsible for growing the fleet. This is a hands-on leadership role where you will manage the Sales Reps to drive sales, and oversee the onboarding process to ensure a seamless and positive experience for new riders. Duties Team Leadership : Lead, coach, and mentor the Sales Reps. Set clear goals, provide regular feedback, and conduct performance reviews. Sales Strategy : Develop and implement a sales strategy to attract and onboard new riders efficiently. Identify new channels and opportunities for growth. Onboarding Process Management : Oversee the rider onboarding process, ensuring all documentation, training, and compliance checks are completed accurately and on time. Performance Analysis : Monitor team and individual performance against KPIs. Use data to identify trends, address challenges, and optimize processes. Collaboration : Work with the Fleet Lead and other departments to ensure a smooth transition for new riders from onboarding to active operation. Reporting : Prepare and present weekly sales and onboarding reports to senior management. Requirements: 3 years of experience in sales or a related field, with at least 2 years in a leadership or supervisory role. Proven track record of meeting or exceeding sales targets. Strong leadership, communication, and interpersonal skills. Analytical and data-driven mindset. Experience in the mobility, logistics, or a similar fast-paced industry is a plus. Excellent organizational and problem-solving skills.