Limpopo: Assistant Housekeeping Manager posted by Ergasia Placements

The Assistant Housekeeping Manager supports the Housekeeping Manager in the daily operations of the housekeeping department to ensure that guest rooms, public areas, and back-of-house areas are maintained to the required standards of cleanliness and presentation. He/she assists in supervising, training, and motivating staff while ensuring efficient and cost-effective operations.

Qualifications and Experience:
– High school diploma (Grade 12) or equivalent required.
– Diploma in Hospitality / Housekeeping Management is advantageous.
– Minimum 2–3 years’ experience in a supervisory housekeeping role (hotel, lodge, or
similar environment).
– Strong knowledge of cleaning procedures, chemicals, and health & safety requirements.
– Computer literacy (MS Office, PMS such as PAN or similar) is advantageous.

Key Responsibilities:
– Supervise and coordinate daily housekeeping operations, including rooms and laundry.
– Conduct regular inspections of guest rooms and public areas to ensure cleanliness
standards are maintained.
– Assist in scheduling staff shifts, allocating tasks, and monitoring attendance.
– Support staff training, coaching, and performance management.
– Monitor and maintain inventory levels of linen, cleaning supplies, and equipment.
– Report and follow up on maintenance issues with the relevant department.
– Ensure compliance with health, safety, and hygiene standards.
– Assist in budget control and cost management of supplies and labour.
– Handle guest requests, complaints, and special requirements in a professional manner.
– Conduct regular audits and prepare reports for the Housekeeping Manager.