Job Description
Gauteng – South Africa
- Investigate and resolve credit balances, ensuring corrections or refunds are processed monthly in collaboration with the Billing Team.
- Maintain accurate records of rental payments and follow up on overdue accounts.
- New Deals: Oversee contract creation, coordinate with brokers and the legal department, prepare commission calculations and lease packs, and manage cession and cancellation agreements.
- Oversee tenant move-ins and move-outs, including conducting inspections and key handovers.
- Renewals: Initiate and manage lease renewal processes, liaise with tenants, coordinate credit vetting and KYC risk ratings and additional FICA documents.
- Tenant Administration: Manage tenant communication, track and load monthly turnover figures, handle tenant queries, and prepare various lease-related documents and reports.
- Document Storage Administration on MDA and company server.
- Data Integrity: Ensure completeness and accuracy of lease documentation, including contracts, sureties, bank guarantees, and FICA documents.
- Maintain document tracking, process adjustments, and manage tenant vacating procedures.
- Reporting: Assist with preparing reports for Manco & Exco meetings.
- Tenant and Public Liaison: Address tenant account and invoice queries, validate and process broker invoices.
- Handle bank guarantees and ensure timely payments.
- Internal Liaison: Communicate with internal staff on tenant issues, facilitate key handovers and pre-reinstatement inspections, and assist with space management and municipal bill processing.
- Minimum Grade 12 with Accountancy as subject.
- At least 2 years of experience in a similar role within a commercial property management environment, demonstrating practical expertise in the field.
- Proficient typing abilities for efficient document handling.
- Advanced skills in MS Office and property management systems such as SAP or MDA.
- Effective telephonic communication skills.
- Familiarity with relevant legal and regulatory requirements, including FICA and POPIA and other applicable data protection laws, to ensure compliance in all administrative tasks.
- Understanding of financial principles and practices related to commission calculations, turnover reports, and expense reporting.
- Skilled in preparing and reviewing various types of documentation, including lease agreements, cession documents, and commission claims, and producing accurate reports.
- Strong organizational and administrative capabilities.
- Clear and effective verbal and written communication.
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