Job Description
? Senior Restaurant Manager | Port Elizabeth, Eastern Cape
? Salary: R20,000 R24,000 (Negotiable, Depending on Experience)
Kendrick Recruitment is currently seeking an experienced Senior Restaurant Manager to join a well-established and fast-growing restaurant group based in Port Elizabeth, Eastern Cape ?. This is an excellent opportunity for a dynamic and service-driven professional with a strong operational background and a true passion for hospitality ?.
? Key Responsibilities:
Oversee daily front-of-house and back-of-house restaurant operations ?
Manage and lead a team of staff, including recruitment, training, and performance monitoring ?
Ensure exceptional customer service and guest satisfaction ?
Maintain high standards of food quality, presentation, and hygiene ?
Handle staff scheduling, labour cost control, and general HR-related duties ?
Assist with budgeting, cost control, stock management, and supplier relations ?
Monitor and ensure compliance with health and safety, and liquor licensing regulations
Handle customer complaints and ensure swift and professional resolution ?
Drive marketing initiatives and contribute to promotions and events planning ?
Ensure all operational procedures are followed and improved where necessary ?
Requirements:
Minimum of 35 years experience in a similar role within a high-volume restaurant environment ?
Strong leadership and team management skills ????
Excellent communication and customer service abilities ?
Solid understanding of restaurant operations, including stock control and cost management ?
Ability to work under pressure and manage multiple tasks effectively ?
Proficient in point-of-sale systems and general computer literacy ?
Flexibility to work evenings, weekends, and public holidays as required ?
This role is ideally suited to a motivated and hands-on professional ready to take on a leadership position within a dynamic and growing hospitality group ?.
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