Heidelberg: Travel Consultant – Luxury Travel Company – Heidelberg / Remote | Lb posted by HotelJobs

Travel Consultant Luxury Travel Company | Heidelberg / Remote (South Africa)

Kendrick Recruitment is now seeking a passionate and experienced Travel Consultant to join the team of a leading luxury travel company, specialising in high-end bespoke travel experiences across Southern and East Africa, with a core focus on the North American market.

This is a full-time position suitable for senior, intermediate, or junior consultants with a strong interest or background in the luxury inbound travel sector. While remote candidates will be considered, preference will be given to individuals based near Heidelberg or those open to a hybrid office/home working schedule.

Key Responsibilities:

• Design and quote tailor-made travel itineraries for luxury clients
  

• Manage all aspects of each booking from initial enquiry to post-travel follow-up
  

• Ensure the smooth operation of in-country tours and handle any challenges as they arise
  

• Be available after hours for support while clients are travelling
  

• Oversee complete tour administration, including service bookings and documentation
  

• Liaise with suppliers to confirm and reconfirm services
  

• Coordinate invoicing and payments with the accounts department
  

• Prepare and deliver professional travel documentation to clients
  

• Maintain accuracy and attention to detail across all files and processes
  

Key Requirements:

• Minimum 3 years’ experience in luxury inbound travel consulting
  

• Strong knowledge of Southern and/or East African luxury travel products
  

• Excellent written and spoken English communication skills
  

• Proficiency in Tourplan is essential
  

• Ability to work well independently and collaboratively within a team
  

• High attention to detail and a strong sense of responsibility
  

• Experience handling high volumes of work under pressure
  

• Professional, service-driven mindset with excellent interpersonal skills
  

• Strong problem-solving and crisis management capabilities
  

Salary & Benefits:

• Competitive, market-related salary (negotiable depending on experience)
  

• Commission-based incentives based on performance
  

• Hybrid or remote work flexibility
  

This is an exciting opportunity to be part of a growing team that delivers meaningful, once-in-a-lifetime journeys for high-end international travellers. Candidates who are detail-oriented, passionate about African travel, and thrive in a fast-paced, guest-focused environment are encouraged to apply by submitting their CV to Kendrick Recruitment.