Sandton: Helpdesk Administrator (Facilities Administrator) posted by WMS Secure

We are seeking a motivated Helpdesk Administrator to manage all facilities-related service requests, task allocation, scheduling, communications, and reporting. This role ensures timely processing of requests, smooth coordination between stakeholders and FM teams, accurate documentation, and compliance with company policies and service standards.

Position: Helpdesk Administrator
Location: JSE, Sandton
Work Setup: Full-time

What you will need:

• Matric (Grade 12)
• 1-3 years experience in property or facilities management
• Strong proficiency in MS Office and facilities management systems
• Excellent communication, problem-solving, and coordination skills
• Customer-centric with attention to detail and ability to manage priorities
• Collaborative team player with reliability and discretion