South Africa: Camp Manager | Luxury Game Lodge | Eswatini | Lb posted by HotelJobs

???????? ??????????? ?? ????????? ??????? ? ???? ??????? ??? ? ?????? ???? ????? ?? ???????? This is an exciting opportunity to oversee all operations at a prestigious luxury game lodge, ensuring exceptional guest experiences, high operational standards, and a motivated, professional team across all departments. Qualifications & Experience: High school diploma or equivalent; associate or bachelors degree preferred 23 years related experience in lodge or hospitality management Strong business, customer service, leadership, organisational, and interpersonal skills Ability to perform under pressure and manage multiple responsibilities efficiently Key Responsibilities: Operations & Staff Management: Supervise all departments including F&B, Reception, Guides, Housekeeping, Grounds, and Maintenance Ensure adherence to lodge standards and policies Manage staff contracts, grooming, training, rosters, and leave Approve purchases and oversee stock management and deliveries Capture and report on operational and financial records Guest Relations: Maintain high levels of guest satisfaction and address special requests Monitor service standards during meals Ensure all guest-facing areas are clean, tidy, and fully operational Assist with check-ins, check-outs, and orientation Handle VIP guests, complaints, and feedback professionally Financial & Human Resources: Ensure accurate billing, cash-ups, and banking procedures Manage stock takes, inventory control, and resolve discrepancies Monitor cost of sales, margins, and operational expenses Conduct performance appraisals, manage grievances, and facilitate staff training Health; Safety & Compliance: Maintain hygiene, fire, and safety standards across all areas Take charge during emergencies and evacuations Ensure security procedures are followed Promote a safe and efficient work environment General: Lead by example with strong leadership, initiative, and problem-solving skills Attend management meetings and carry out reasonable duties as assigned Maintain professional appearance and punctuality at all times Package: Salary: Competitive and negotiable depending on experience Live-in accommodation provided Opportunity to manage a luxury game lodge and lead a professional team ? Please note: Due to the high volume of applications, only candidates meeting the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.