Vaalwater: Operations Manager posted by HotelJobs

Operations Manager Exquisite Ultra Luxury 5* Game Lodge – Lephalale – Limpopo Job Specifications & Requirements: 4 – 5 years experience in an Operations Management position in a 4/5 Star Hotel. Management of all Hotel departments. Exceptional skills in staff and guest relations Ability to multitask, adapt to changing business needs, and think critically Strong organizational and time management skills High attention to detail Sound employment history with contactable references. Strong hands on leader – who leads by example Grade 12 and be computer literate Previous experience on Opera and Micros Formal hospitality degree/diploma preferable Candidate will be required to: Be responsible for the management of the operational area in such a manner that customer satisfaction is achieved. Effective leadership, manage and oversee all departments within the hotel Plan and manage the day to day operations effectively Drive the broader goals of the hotel in relation to all outlets mentioned above To ensure consistent acquisition and maintenance of guests The managing of Human Resources paperwork for the entire hotel Ensure the required policies, procedures and administrative systems and controls are in place Day to day guest interaction to receive feedback and actively implement necessary action Overseeing and assisting in departmental stock takes Adherence to all company practices Leading; training and motivating the team Drive the hotels quality plan and implement all required standards To stand in and perform the duties of an Acting General Manager in the absence of the General Manager Please Note – While all applications are valuable, well reach out directly to candidates who best meet the clients requirements.