About the role Our client is looking for an Infrastructure Specialist (End User Computing) to join their cross-functional DevOps Workplace team. In this role, you will design, build and maintain scalable, secure, and cost-effective infrastructure solutions that support 18,000 users and 26,000 devices across our head office and branch network. You will work closely with architects, vendors and internal stakeholders to deliver modern workplace solutions using Microsoft Intune, SCCM, Active Directory/Entra ID, and cloud platforms like Azure and AWS. This role offers hands-on technical work as well as the opportunity to contribute to architectural planning and innovation. Ideal candidate has: A relevant IT qualification (degree or certifications in Microsoft/Azure/AWS). 5 years experience in enterprise end-user computing, covering design, build, and support. Proven experience with Microsoft Intune, SCCM, and Active Directory/Entra ID. Exposure to cloud platforms (Azure or AWS) for device management and identity services. Knowledge of endpoint security, compliance, and automation (PowerShell, Bash, or Python). Ability to work in large-scale, multi-site environments with thousands of users/devices. Education (Minimum) Grade 12 National Certificate / Vocational Education (Ideal or Preferred) A relevant degree in Information Technology Knowledge and Experience Minimum : An operational understanding of: End user and distributed IT systems and infrastructure Desktop design standards and implementation strategy Documenting of IT systems, infrastructure standards and SOPs Microsoft Windows operating system architecture and application integration Active Directory and Group Policy management systems (Azure AD, EntraID, AGPM) Identity and Access Management (AD Security and Group Management, Multi-Factor Authentication) Security relevant to end user devices (Group policy configuration, EDR, Encryption, Remote Wipe) Managing compliance levels, across the software stack (O/S, MS Office and 3rd Party applications) System Centre Configuration Manager (Advanced use of and Troubleshooting of the system) Knowledge in scripting tools such as VBScript, PowerShell, Python, JavaScript End User hardware and peripherals (DELL, Lenovo) Print Management Solutions (e.g. Y-Soft) Cloud Service Providers (Azure, AWS, Google Cloud) Microsoft 365 Services (Teams, Power Platform, Power BI, O365). Microsoft Intune / MAM (Troubleshooting) Cloud Management Gateways (e.g. Azure, SCCM) Networking (DHCP, DNS, TCP/IP, Routing, Switching) Currently relevant industry cloud solution technologies (e.g. Office 365, Azure) Video, Voice and Collaboration services (Polycom, Logitech, Yealink, Cisco, Microsoft Teams Rooms) SharePoint and SharePoint Online Virtual Desktop Technologies (VDI, Citrix, VMWARE) Microsoft Exchange, Exchange Online and SMTP relay type systems SCCM (Architectural design and configuration of the system, creating reports) Software packaging, task sequencing, WIM creation, Driver injection etc. Observability tooling (e.g. Grafana, Instana, Pager Duty) Ideal: Microsoft Teams PSTN Telephony Services Google Workspaces Object Oriented Language (C++, C#, Java). SQL and NoSQL knowledge. Restful API web services. DELL Absolute Lenovo LDI DELL DCM and DCU Documenting of IT systems, infrastructure standards, and SOPs Desktop design standards and implementation strategy Currently relevant industry cloud solution technologies (e.g. Office 365, Azure) Video, Voice and Collaboration services (Polycom, Logitech, Yealink, Cisco, Microsoft Teams Rooms) SharePoint and SharePoint Online Virtual Desktop Technologies (VDI, Citrix, VMWARE) SCCM (Architectural design and configuration of the system, creating reports) Software packaging, task sequencing, WIM creation, Driver injection etc. Project Management Skills (Methodology Specific) Additional Information Clear criminal and credit record Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.
