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Johannesburg: Claims Clerk (Randburg area)

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Job Description

Minimum Requirements: Matric – Grade 12 Proficient on MS Office Suite & related Insurance systems Previous relevant exeperience and basic understanding of insurance policies and procedures is beneficial Must be billingual (Afrikaans and English) Responsibilities: Handle the initial stages of claim processing, including receiving, sorting, and documenting incoming claim forms and related documents Contact policyholders, agents, and other involved parties to gather missing information, clarify details, and verify claim authenticity Enter, retrieve, and manage claims information using computer systems and maintain organized, updated claim files Review claims for accuracy and completeness, ensuring compliance with company policies, regulations, and insurance policy details Answer inquiries from policyholders or their representatives regarding claim status and policy coverage Perform general clerical duties such as filing, copying, and distributing documents to appropriate personnel Calculate the amount of a claim and process payments or transmit claims for further investigation or adjudication TO APPLY: Only if you meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV. Please Apply Online and complete your registration via our website to enable and protect you as a candidate and to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market. Please take note that the applicants who do not adhere to the minimum requirements will not be considered for the respective position. Note our clients may expire jobs at their own discretion. AJ PERSONNEL will only respond to shortlisted candidates. If you have not received a response within two (2) weeks from applying, your application was then unsuccessful for that specific position, however your profile remains on our system for future opportunities.
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