Cape Town Region: Payroll & Benefits Officer posted by Karen Tupper Recruitment

A leading hospitality organisation is seeking a skilled Payroll & Benefits Officer to join its Talent & Culture team. This is a hands-on role responsible for managing payroll functions, administering employee benefits programmes, and supporting compensation processes. The role works closely with the Finance Team and requires meticulous attention to detail, strong systems knowledge, and a proactive approach. Duties and Responsibilities: Receive and accurately input payroll information into the company payroll system Align and streamline payroll and benefits processes to ensure efficiency and compliance Capture monthly timesheet hours, commissions, gratuities, deductions, and ad hoc inputs Record and manage all leave in accordance with company policies and procedures Process maternity leave remuneration in line with contractual obligations Audit payroll balance sheets, year-to-date earnings, and reconciliations Ensure accurate and timely processing of new hires, transfers, promotions, temporary staff, and terminations Manage employee changes including direct deposits, tax updates, and benefits enrolment Prepare and distribute management reports (weekly, monthly, quarterly, and year-end), covering payroll, tax deductions, leave accruals, and benefit contributions Submit South African Revenue Service (SARS) returns and Department of Labour documentation relating to payroll and benefits Review and recommend improvements to payroll, benefits, and tax procedures in line with best practices Maintain payroll systems with accurate employee data including wages, leave, sick days, and benefits Balance monthly payroll and distribute reports and payslips to employees Manage all employee benefits, including medical aid, retirement funds, disability benefits, and death claims Assist with salary and compensation programmes, ensuring equitable application of policies and adherence to benchmarking practices Review salary changes for policy compliance and provide solutions to compensation-related challenges Support the off-boarding process, including cancellation or transfer of benefits and system updates Maintain documentation of administrative procedures relating to payroll, benefits, and compensation Provide assistance to the broader Talent & Culture team with HR-related tasks and initiatives Requirements: Payroll and/or HR diploma or relevant qualification 5–7 years’ experience in payroll and benefits management, with a solid understanding of employee benefits laws and statutory requirements Proficiency in payroll programmes such as Sage and Pay-Space Strong working knowledge of payroll legislation, tax compliance, and employee benefits products (including retirement and medical health benefits) Proficiency in Microsoft Office and internet-based applications Ability to work independently as well as part of a team Excellent organisational skills with the ability to manage competing priorities Logical thinker with strong attention to detail Proven ability to maintain confidentiality at all times Approachable, customer-focused attitude with strong problem-solving and interpersonal skills Ability to adapt and function effectively in a dynamic, fast-paced environment To apply, please upload a copy of your updated CV and recent profile photo along with any written or telephonic reference.