South Africa: Head Of Housekeeping posted by HotelJobs

Hospitality and Outdoor Apply Today – Head of Housekeeping Resort Schoemanskloof, Mpumalanga Requirements: Minimum of 2 – 3 years experience in housekeeping supervisor role withing the Hospitality industry (Essential) Strong Leadership & People Management Professional verbal and written communication Financial Literacy Deep understanding of housekeeping and laundry operations. POPIA, OHS Act, Service Agreements, and company policy adherence Guest-Centric Mindset Experience with PMS like HotelTime, Vento & GuestRevu Multilingual English & Afrikaans additional languages a bonus (Advantageous) Valid South African Drivers License (Essential) Description: Oversee Housekeeping operations & Laundry operations. Implement and maintain RHS standards across all operations. Ensure hygiene, uniform, and professional presentation standards for all staff. Control finances and budgets. Manage stock control, procurement, and disposal. Monitor expenses and transfers. Staff development, performance reviews, disciplinary processes, and training. Maintain updated personnel files, job descriptions, and mandates. Lead weekly housekeeping meetings, daily planning and implement motivational plans. Meet & greet guests. Resolve complaints proactively and track compliments. Oversee welcome letters/packs and guest communication. Adhere to statutory documents, house rules, POPIA regulations, health & safety protocols, and company policies. Oversee and coordinate all refurbishment and housekeeping projects. Adhere to a 7-year plan for refurbishments. Use and manage systems. Ensure accurate data entry. Package on offer R8000 pm depending on experience Live-in Starting Date: ASAP