Howick: Internal Sales Representative posted by Top Recruitment (Pty) Ltd

1. Handle incoming sales enquiries (phone, email, and walk-ins) in a professional and friendly manner.
2. Prepare quotations, sales orders, and invoices accurately and promptly.
3. Provide product information and technical assistance to customers where applicable.
4. Maintain regular communication with clients to ensure satisfaction and identify new sales opportunities.
5. Support external sales representatives with follow-ups, lead management, and customer updates.
6. Liaise with suppliers and internal departments to ensure timely delivery and stock availability.
7. Maintain and update the CRM system and ensure accurate record-keeping.
8. Assist in resolving customer complaints or issues efficiently.
9. Participate in sales meetings, training sessions, and team initiatives.

 
REQUIREMENTS

1. Grade 12 / Matric (essential).
2. A tertiary qualification or certificate in Sales, Marketing, or Business Administration (advantageous).
3. Minimum 2–3 years of experience in internal or counter sales, preferably in a technical, industrial, or manufacturing environment.
4. Proficient in MS Office (Excel, Word, Outlook) and experience with a CRM or ERP system.
5. Excellent communication and interpersonal skills.
6. Strong attention to detail, accuracy, and organisational ability.
7. Able to work alternate weekends

 
RUMUNERATION

• R12,000 To R14,000 Per Month (Negotiable – depending on experience_
• Monthly profit share commission