Job Description
Responsibilities:
- Coding of changes, fixes, integrations and new systems that will run efficiently and securely
- Building modular and scalable programs that are optimised for re-use, re-engineering and re-development
- Maintaining standards of good practice using structured and well document procedures and source code accompanied by comprehensive documentation
- Ensuring systems comply with the relevant authorities, quality standards and legislation (e.g. POPIA)
- Developing systems that cater for the Business Continuity Plans and Disaster Recovery planning
- Performing Development, Unit Testing, Regression, Negative, Functional and Integration testing
- Ensuring successful implementations, upgrades and system changes
- Keeping up to date with technical and industry developments
Perform Systems Analysis:
- Analysing current information systems architecture to optimise/improve/enhance systems
- Designing scalable & flexible systems by studying business requirements and business practices and designing optimal and flexible improvements that comply with the environment and IT architecture
- Controlling solutions by drafting technical specifications and working closely with stakeholders to ensure technical compatibility and user satisfaction
- Maintaining solutions architecture and technical documentation
- Producing technical effort estimates
Provide 2nd Line Support for IT Solutions:
- Adhering to the IT Departments SLAs (e.g. for resolving incidents and requests)
- Providing 2nd line support for systems supported by the IT department
- Overseeing the escalation of calls to either external consultants or relevant internal resources to ensure resolutions within the SLA
- Ensuring a high level of customer service by analysing customer feedback and proactively adapting the ICT service to meet customer needs
Provide After Hours Support for IT Solutions:
- Providing after hours support on a rotational basis to resolve incidents within the SLA
- Overseeing the escalation of calls (when required) to either external third parties or relevant internal resources to ensure resolutions within the SLA
- Providing co-ordination and management of after-hours incidents
Technical Requirements
- 5 years of experience C#, .Net, Angular, SQL, Azure / Azure DevOps, CouchDB
- Matric and a Tertiary Qualification: National Diploma or Degree in Computer Science, majoring in Software Development
- 6 years experience in systems development
- Code B Drivers License
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