Job Description
Are you passionate about delivering exceptional customer service in the banking industry? Were looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract.
Key Responsibilities:
- Handle incoming queries related to credit card services, transactions, and account details.
- Provide clear, accurate, and timely assistance to customers, ensuring their needs are met.
- Identify and resolve customer concerns effectively, maintaining high satisfaction levels.
- Follow banking protocols and compliance standards for a secure and trustworthy service experience.
- Accurately document all customer interactions in the system, maintaining thorough and up-to-date records.
Requirements:
- Minimum of 1 year experience in a customer service role within the banking industry, specifically dealing with credit card queries.
- Must have BCOM degree (finance, Investment, Economics)
- Clear ITC (no adverse credit history).
- Strong communication skills and an ability to resolve issues efficiently.
- High attention to detail and strong problem-solving skills.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Keep copies of job descriptions for positions you apply to - they're useful for interview prep.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Boksburg: Internal Sales Consultant posted by Kenesis
About the Company:We are a dynamic marketing company helping businesses grow online through Google Ads, Facebook Ads, and website design.…
View JobJohannesburg South: Actuarial Analyst posted by Network Finance
Key Responsibilities:Build, nurture, and expand strong, mutually beneficial client partnerships.Develop compelling product positioning strategies and...
View JobJohannesburg North: Actuary Manager posted by Network Finance
Key Responsibilities:- Assist with the development, testing, and validation of market risk models.- Support consulting projects across banking clients...
View JobWestern Cape: Client Relationship Coordinator posted by Manpower Group
Duties & ResponsibilitiesLead Screening & QualificationContact inbound and outbound leads to assess interest and fit.Ask qualifying questions to determine...
View JobGauteng: Sales Representative posted by Phakisa Holdings
Sales RepresentativeType: Temporary Location: JHB - BenoniDuties and Responsibilities:Sell products and services to potential customersBuild relationships...
View JobHotazel: Mine Technical Services Manager posted by Hire Resolve
Description:Hire Resolve's Client is currently looking for an experienced Mine Technical Services Manager to join their mining company based in…
View Job
Browse Employers
Job Alerts