Job Description
Candidate requirements:
- Matric certificate with maths (minimum standard grade or above) and a tertiary qualification in Travel & Tourism or Hospitality
- Ideally 4-5 years in inbound travel, preferably at a Destination Management Company (DMC) or luxury tour operator
- Extensive understanding of Southern and East African destinations, particularly Tanzania and Kenya
- Experience handling customer relationships and developing or promoting products and services in the luxury travel industry
- Proficiency in TourPlan, Wetu and other travel booking systems.
- Proven English literacy, with European language skills being an advantage
- Strong organizational skills to craft bespoke itineraries with precision.
- Excellent attention to detail, organizational skills, and the ability to work under pressure
- Ability to prioritize tasks, manage multiple demands, and maintain accuracy under tight deadlines
- Team player with good follow-up skills and the ability to interface with various departments
- Professional, results-driven, and committed to delivering exceptional customer experiences
- Self-starter with high energy levels and a proactive approach to problem-solving
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