Durban: SENIOR DATA & BUSINESS INTELLIGENCE DEVELOPER posted by Indian Ocean Export Company

We are seeking a Senior Data & Business Intelligence Developer who can transform complex, multi-source data into meaningful insights that drive decision-making. In this role, youll combine strong technical expertise with analytical thinking, working closely with business stakeholders to design, build, and deliver high-value BI solutions. You will leverage your skills in SQL, data modeling, and mathematical manipulation to extract insight from large datasets and present it through engaging, user-friendly reports and dashboards.

This position requires both technical depth and business acumen, with a focus on creating trusted, actionable intelligence across the organization.

Key ResponsibilitiesBusiness Analysis & Solution Design

– Partner with stakeholders to understand business challenges, performance drivers, and information needs.
– Translate business questions into technical requirements, KPIs, and performance metrics.
– Conduct data discovery, quality assessments, and gap analysis to ensure accuracy and completeness.
– Prototype analytical approaches to uncover trends, correlations, and predictive patterns.

Data & BI Development

– Design and build scalable data models and ETL processes across multiple data sources.
– Develop intuitive BI reports and dashboards using SQL, PowerPivot, Power BI and Qlik Sense
– Apply mathematical and statistical techniques to derive insights, improve forecasting, and support decision-making.
– Ensure reports are designed with clarity, usability, and storytelling in mind.

Collaboration & Mentorship

– Facilitate solution walkthroughs and demos to validate outputs with stakeholders.
– Mentor junior team members, sharing knowledge of data modeling, BI best practices, and analytical techniques.
– Contribute to the development of reusable BI components, templates, and data assets.

Governance, Maintenance & Support

– Adhere to data governance and security frameworks.
– Perform regular audits and optimizations to ensure data accuracy and system performance.
– Troubleshoot and resolve BI solution issues, providing ongoing support to business users.

Required Qualifications & Skills

– Bachelors degree in Computer Science, Information Systems, Engineering, or a related field (Honours preferred).
– 5+ years of experience working with SQL and relational databases.
– Proven track record in designing and delivering BI solutions.
– Strong skills in handling large, complex datasets and applying mathematical or statistical methods to extract insights.
– Experience in stakeholder engagement, requirements gathering, and translating needs into actionable BI outputs.
– Excellent problem-solving ability with a focus on creating practical, business-focused solutions.
– Strong communication skills, able to simplify and present technical concepts clearly to non-technical audiences.

Desirable Skills

– Experience in a logistics or supply chain environment.
– Exposure to Enterprise Resource Planning solutions like Syspro, SAP, etc.
– Knowledge of data governance frameworks and compliance standards (e.g., GDPR, POPIA).

Key Performance Indicators (KPIs)

– Report & Dashboard Adoption Rate % of targeted users actively engaging with BI outputs.
– Insight-to-Action Time Average duration from requirement sign-off to delivery of a solution.
– Data Accuracy & Reliability Number of defects or data-related errors reported by business users.
– Reuse Rate of BI Assets % of new solutions leveraging shared datasets, templates, or logic.
– Stakeholder Satisfaction Business feedback on the relevance and quality of BI outputs.