Job Description
· Answer, screen, and forward incoming calls as well as taking and delivering of messages accurately
· Processing and following up on missing documents for Background Checks on LexisNexis/MIE mostly for the Nursing division
· Providing monthly meter readings for CPT
· Ordering of stationery for CPT
· Greeting Nurses walk-ins and ensuring they get the correct test to complete
· Assist in interviewing Nurses
· Loading New Nurses and update list Hospital orientation
· Compiling monthly and ad-hoc grocery lists
· Logging service calls for printers
· Arranging couriers when needed
· Responding to all inquiries in a polite and timely manner
· Updating the internal contact list when necessary
· Loading processed checks on the LexisNexis spreadsheet
· Booking, capturing and uploading of fingerprints for LexisNexis and sending through the updated report to Rene for invoicing
· Opening folders and saving the reports for checks completed
· All encompass administrative functions for the Nursing Services division and Clinical Facilitator which includes:
– Via ShiftHub, responsible for the loading and capturing of all nurses, new walk ins and updates
– Adding test compliant nurses to the training list
– Responsible for the Orientation planning and reports – files and PP
– Assisting on training & orientation days, welcoming, seating, tea breaks, documentation and record keeping on files and PP
– Via ShiftHub, responsible for the loading and capturing of all nurses, new walk ins and updates.
– Adding test compliant nurses to the training list
– Responsible for the Orientation planning and reports – files and ShiftHub
– Assisting on training & orientation days, welcoming, seating, tea breaks, documentation and record keeping on files and PP
– Planning buddy list for hospitals – Nurses and CF to be notified.
– Sending training list to CF after walk-ins completed tests; 2 x lists: one for new and one for Client experienced, whom CF will have to meet at Ward (at least)
– Record the details (date/time etc.) of the meet (as stipulated above) via PShiftHub against the candidate record
– Arranging in house training and coordination for upskilling i.e. BLS
– Attending Hospital visits with CF when needed (night shift when necessary)
Keeping weekly/monthly diary for CF for weekly Hospital visits (to see each Hospital), orientation, buddying, training and accommodate plan incident investigation and update PP accordingly against the candidate records where necessary.
– To assist in incident reports, documentation, follow ups, convert report to PDF and send finalisation to client copying Management, CF, and Nursing Consultants
– Constant liaison with the CF on all related and ad-hoc matters
– Updating yearly compliance list of nurses (SANC), Lexus Nexus and PI cover requirements
– Compare updated AHASA test bank and inform CF and once confirmed update JorDan HR Test Bank
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