Durban: Reservationist posted by Kendrick Recruitment

Reservationist | Luxury Hotel | Durban

Kendrick Recruitment is seeking a professional Reservationist to join the team at a luxury hotel in Durban. The ideal candidate will be detail-oriented, organised, and able to deliver outstanding service while managing reservations efficiently.

Key Responsibilities:

• Handling reservations via phone, email, and online booking systems.

• Providing guests with accurate information about rates, availability, and hotel services.

• Ensuring all bookings are entered correctly into the system.

• Coordinating with other departments to ensure a seamless guest experience.

• Maintaining a professional and welcoming approach in all communications.

Requirements:

• Previous experience in a similar role within the hospitality industry.

• Strong organisational and administrative skills.

• Excellent communication and customer service abilities.

• Computer literacy and familiarity with hotel reservation systems.

• Ability to work well under pressure in a fast-paced environment.

Package:

• Salary: R8,000 R10,000 per month (negotiable depending on experience).