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Job Description
Were looking for a hands-on Audio Visual (AV) / Boardroom Support Technician to manage and maintain boardroom technology and audio-visual systems. The ideal candidate will ensure seamless meeting experiences through effective setup, troubleshooting, and maintenance of AV equipment and collaboration tools.
What you’ll do:
- Set up, operate, and support boardroom and meeting room AV systems (displays, microphones, cameras, conferencing tools, etc.)
- Provide technical support for video conferencing platforms (e.g., MS Teams, Zoom, Webex)
- Troubleshoot hardware and connectivity issues in real time
- Perform routine maintenance, updates, and testing of AV and networked systems
- Assist with equipment upgrades and installations
- Collaborate with IT to ensure system compatibility and uptime
- Provide user training or guidance when needed
Your Expertise:
- 2+ years experience in an AV support or boardroom technology role
- Strong knowledge of video conferencing tools, display systems, and sound setup
- Good problem-solving and communication skills
- Ability to work independently and respond quickly to support requests
Qualifications:
- Matric (Grade 12)
- Relevant IT or AV technical certification (e.g., CompTIA A+, N+, Crestron, Extron, or equivalent)
Nice to Have:
- Experience with Crestron, Polycom, Logitech, or similar AV solutions
- Basic networking knowledge (LAN/WAN, IP configuration, etc.)
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