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Job Description
Location: Pretoria East
Salary: R7 000 + Incentives
Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent.
Key responsibilities
- To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses or private individuals by phone
- Deliver prepared sales scripts to persuade potential customers to avail of Copy Center services and product
- Describe services and products
- Respond to questions
- Identify and overcome objections
- Take the customer through the sales process
- Obtain customer information
- Obtain possible customer leads
- Maintain customer/potential customer data bases
- Follow up on initial contacts
- Capturing all customer interactions whether from telephonic or email on the CRM system
Requirements
- Matric/ Diploma
- Understanding of contact center environment and technology
- 2-3 years previous experience in a Call Centre environment in telesales with a proven track record in sales
- Preferably have a similar background or in a Copy Center environment
- Fully bilingual in English and Afrikaans
- Computer literacy
Send your CV and latest pay slip to *****@*****.co.za
ATripleA Recruitment and Temps
www.********.co.za
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