South Africa: Shift Process Artisan posted by BevCo

Process Artisan

Operations

Accountable for specialist outputs, as well as initiating quality standards within defined work routines and policies.

Job Purpose

To ensure compliance with all legal statutory requirement within the Engineering Department (line and Utilities), effective actioning of all engineering breakdowns and maintenance/repair. Compliance with safety standards and guidelines and drive a safety culture and ensure safety in the workplace.

Key Accountabilities and Outputs
Shift Process Artisan

• Responsible for line walkabouts on shift, monitoring down time and checking PIMS and POMS at each machine. Taking corrective measures for any out of controls
• First line attendance and responsibility for all breakdowns on his line relating to his trade. He must present throughout the breakdown until it is solved
• Audits on area of responsibility for your line and report this on Friday mornings in the Level 2 morning meetings
• Reporting on PIMS and POMS to the MDT morning meetings and communication books
• Assisting other lines with breakdowns relating to his trade if requested.
• Assist and aid standby personnel on callouts
• Investigation and reporting of 1st level problem solving on all breakdowns and failures. Problem elevation and assistance must only take place once level one problem solving has been attempted
• Completing and EWO / Notifications “ZBD’s” for each breakdown related stoppage in SHOPWARE. Two minute triggers must be adhered to and each incident must be complete meeting all quality requirements and feedback (trigger for EWO = Two minutes, complete
• Be familiar with all the spares lists on his line and liaise with the specialists so that spares can be found after hours and in the stores. Call MC or relevant specialist if not sure
• Completion of running and non-running schedules on shift with quality feedback
• Assist with maintenance package reviews
• Assist with cleaning schedule reviews
• Do isolation and lock-out of line equipment prior to maintenance
• Execute the assist MAS’s with PM and CM work orders according to maintenance plan
• Execute autonomous maintenance
• Support maintenance activities on maintenance days
• Assist with start-up and commissioning of machines after maintenance
• Direct support to day shift crews if requested
• On shutdowns a machine or area will be allocated to the PA and he will do the maintenance for that area for that period
• Support the NPD agenda and form part of the project teams by unit and assist with PAT (performance acceptance criteria) for new technology
• Assist with operator coaching on NPD introduction and new technology introduction
• Breakdowns

Adherence to the Quality, Food Safety, Health, Safety and Environmental Standards

• Adherence to Standards: Ensure strict adherence to Quality, Food, Health, Safety and Environmental policies and standards.
• Enforcement: Enforce all food safety and health regulations, policies, and requirements at all times to guarantee a secure work environment.
• Personal Hygiene: Maintain exceptional personal hygiene as per the organization’s code of conduct.
• Contamination Control: Raise awareness about potential physical product contamination and implement control measures to prevent it.
• Health and Safety Measures: Take reasonable precautions to prevent health and safety hazards. Follow the prescribed incident reporting procedure in case of accidents.
• Knowledge and Compliance: Stay updated with relevant business information, policies, processes, and procedures. Enforce compliance with legislative and statutory requirements, as well as GMP’s (Good Manufacturing Practices).
• Training: Attend and enforce the implementation of learnings from training sessions related to Quality, Food Safety, and Health and Safety.
• Housekeeping: Maintain high levels of cleanliness and orderliness within the work environment.

General

• Responsible to ensure housekeeping is performed and ensure that all products and activities are stored and are executed within the demarcated areas according to the housekeeping policy (green red and yellow areas)
• Conversant with relevant business information, policies, processes and procedures
• Maintains expected performance standards

Qualifications and Experience

• Grade 12 / Matric / NQF level 5
• Electrical or Mechanical Trade Test (Essential)
• Up to 3 years’ experience (Operational Execution) Maintenance; FMCG; Bottling Equipment
• Basic MS Excel; MS Word; E Mail

Key Qualities
Communication

• Routine communication in connection with instructions, requests or normal work tasks

Problem Solving

• Proactive identification of problems that are concrete and procedural, troubleshoot and apply solutions in line with guidelines provided or escalate more complex problems to superiors, providing information required to solve problems.

Relationships Maintained

• Others outside of own work area but inside the organisation

Behavioural Competencies
Verbal Communication

• Able to communicate verbally in a logical manner.
• Takes the intended audience into account when communicating verbal information.
• Makes use of appropriate business language in verbal communication.
• Includes all relevant information in verbal arguments.
• Demonstrates proficiency of language in verbal communication.
• Interprets complex information to expresses own viewpoint in verbal communication.
• Concludes verbal arguments by making reference to relevant facts

Decision Making

• Organises information to make it easier to analyse or see trends.
• Anticipates consequences and formulates alternatives.
• Establishes clear decision criteria for making informed choices.
• Seeks relevant information to better understand situations and problems.
• Conducts appropriate analysis; neither makes snap decisions or over-analyses.
• Sees relationships between various facts, figures or other information.

Continuous Improvement

• Increases performance expectations when success has been achieved
• Seeks out sources of information, including trade associations, “best practice” companies, customers, peers, subordinates, etc.
• Finds ways to fast-adapt improvement ideas to work processes
• Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements

Collaboration

• Helps others with their work.
• Meets commitments to team members or others in the organisation.
• Actively contributes to team discussions and the accomplishment of team work plans.
• Shares expertise and resources to help others address their needs.
• Seeks to include all those who can contribute to the most successful outcome and those who have a stake in the results.
• Actively keeps all stakeholders informed.
• Attempts to reinvigorate team processes when progress is lagging: stays engaged even when not in full agreement with the team’s direction.

Accountability

• Accomplishes assigned tasks and goals: takes necessary actions to keep progress against objectives on track and prepares a roadmap for success.
• Ensures that all who need to know, are clear about the plan.
• Takes full responsibility for own actions and outcomes, including mistakes.
• Always acts in the company’s best interest, regardless of whether it is difficult or unpopular.
• Ensures others are on track for achieving their goals.