Job Description
Reservationist | Luxury Hotel | Durban
Kendrick Recruitment is seeking a professional Reservationist to join the team at a luxury hotel in Durban. The ideal candidate will be detail-oriented, organised, and able to deliver outstanding service while managing reservations efficiently.
Key Responsibilities:
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Handling reservations via phone, email, and online booking systems.
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Providing guests with accurate information about rates, availability, and hotel services.
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Ensuring all bookings are entered correctly into the system.
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Coordinating with other departments to ensure a seamless guest experience.
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Maintaining a professional and welcoming approach in all communications.
Requirements:
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Previous experience in a similar role within the hospitality industry.
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Strong organisational and administrative skills.
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Excellent communication and customer service abilities.
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Computer literacy and familiarity with hotel reservation systems.
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Ability to work well under pressure in a fast-paced environment.
Package:
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Salary: R8,000 R10,000 per month (negotiable depending on experience).
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