Job Description
- Matric (Grade 12) essential
- Hospitality or tourism qualification advantageous
- Previous experience in reservations, front office, or guest relations preferred
- Computer literate (MS Office; knowledge of reservation systems an advantage)
- Excellent verbal and written communication skills
- Professional, well-spoken, and customer-focused
Key Responsibilities:
- Handle all reservation enquiries via phone and email
- Process bookings, confirmations, and guest correspondence
- Update availability and maintain accurate booking records
- Liaise with guests, travel agents, and tour operators
- Work closely with reception and management to ensure seamless guest arrivals
- Provide friendly and professional service at all times
By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the (processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
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