South Africa: Operations Manager I Madagascar posted by J D Specialized Recruitment

is recruiting for a high-end island property in Madagascar and is seeking an experienced guest centric to join their team This is an exciting opportunity for a dynamic hospitality professional who thrives in remote environments, leads with emotional intelligence, and understands what it takes to deliver world-class luxury experiences. The ideal candidate will be hands-on, people-focused, and able to elevate both guest engagement and team performance. Requirements · Hospitality related Degree or Diploma from an internationally recognised institution · Solid experience working in remote, high-end island or lodge environments. · Be confident hosting high-profile and UHNW guests. · Have a natural, intuitive ability to engage guests and build rapport. · Show a strong passion for training, mentoring, and uplifting teams. · Maintain exceptionally high standards with an in-depth understanding of true luxury. · Oversee and coordinate daily operations across all departments to ensure seamless guest experiences. · Uphold and further develop luxury service standards aligned with the property’s vision. · Lead, motivate, train, and mentor teams to ensure consistent excellence and a culture of care. · Drive operational efficiency while maintaining the warmth, authenticity, and quality expected in a remote luxury setting. · Collaborate closely with senior management on strategic planning, guest experience enhancements, and staff development. · Stable employment history and contactable references.